Everything we interact with – from the cars we drive to the clothes we wear – has been designed. A good design might temporarily catch your eye. But great design serves a purpose beyond aesthetics. Here, we unlock the secrets of great experience design to discover how it creates meaningful, engaging and memorable interactions between people and products, services or spaces. It’s the art of crafting amazing customer journeys that leave a lasting impression.

Editor: Stefania Cardenaz Ibanez

Guest: Andy Berry

Host: Damon Parkin

Social media in 2023: you’ll need strategy, speed and nerves of steel. With so many platforms competing for our attention – each one in a slightly different way – what is a dopamine hit for the user, can be a real headache for brands. We explore what’s hot, what’s not, what’s next… and why there’s no time to wait.

Editor: Stefania Cardenaz Ibanez

Let's unlock the secrets of the Metaverse. Here's where the physical and virtual worlds will merge to transform how we live, work and play in ways we can’t begin to fathom today. It’s where we’ll exist in an all-encompassing mixed reality. An expert panel and live audience explore the profound commercial, political and philosophical impact on brands, society and humanity.