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Ready to face the music with your construction or home-building venture? Tune in as we dissect the art of accepting your business's imperfections and transforming them into your strengths for a robust 2024. Joshua (yes, he's had quite the name evolution) and I get real about the impact of unvarnished customer feedback, and we're not just talking about the good kind. With the help of third-party surveys, we reveal how the bitter truths voiced by your clients are the very catalysts that can redefine your business. We're pulling no punches here – it's time to turn the mirror on ourselves and figure out how to morph those harsh realities into actionable, positive changes.

This episode is brimming with not just tough love for entrepreneurs but also a hefty dose of warmth. Our conversation transitions to the unsung heroes of any business – the employees. We share touching tales of company parties and how these moments shed light on the symbiotic relationship between worker happiness and company success. Straddling the line between the tangible bricks-and-mortar world and the digital expanse, we discuss why your online presence can make or break future endeavors. Embracing change doesn't have to be a bitter pill; with small, consistent steps and empowering your team to take the reins, the path to innovation and appreciation in your workplace is clearer than ever.

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE