FFS: Fitz & Franson Show

You Can’t Outwork Chaos | Emotional Intelligence for Real Leaders


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In this episode, Fitz and Franson break down emotional intelligence in leadership for business owners, sales leaders, and anyone managing people in high-stress environments. From the “Fantasy Football Syndrome” that makes us fake-listen, to why slowing down is the real leadership superpower, this conversation gets raw, funny, and practical.

They dig into how to:
✅ Coach your people beyond checklists and scorecards
✅ Build trust by listening to understand, not to reply
✅ Recognize your own bias before you lead others
✅ Handle chaos without burning out
✅ Ask better questions that create ownership and buy-in

It’s a no-fluff, real-talk episode about awareness, humility, and the kind of emotional intelligence at work that actually drives results in real businesses, not just in a book.

💬 What’s one time you realized “you can’t outwork chaos”? Drop it in the comments, we might feature your story in a future episode.

🎧 Listen or Watch Anywhere:

📺 YouTube → https://www.youtube.com/@fitzandfransonshow
🎧 Spotify → https://open.spotify.com/show/2Yra40xvXxnV9iuP86P2dR
🍎 Apple Podcasts → https://podcasts.apple.com/us/podcast/ffs-fitz-franson-show/id1828462403

📩 Connect with us:
Email: [email protected]
Website: https://fitzandfransonshow.com

💼 Want to work with us or sponsor the show?
Reach out to: [email protected]

🚀 Interested in working directly with Matt to scale your business?
See how he helped grow a $4M company to $20M → https://powrful.com/fitz-sales-strategy
Reach out to Matt: [email protected]

🎧 Subscribe & leave a comment if you’re getting value!

Kick today’s butt by…
Following us on LinkedIn: →  fitz-franson-show
Hitting the bell on YouTube → @fitzandfransonshow
Liking us on Facebook → fitzandfransonshow
Checking out our TikTok →  fitzandfransonshow

🔖 Chapters:
00:00 – Intro: Emotional Intelligence in Leadership
00:40 – “Fantasy Football Syndrome”: why leaders fake-listen
03:10 – Slowing down is the leadership superpower
06:00 – Coaching beyond X’s & O’s: building awareness in teams
08:20 – Follow-ups & routines: keeping momentum after great talks
11:30 – You can’t outwork chaos: process vs. people
14:00 – Cognitive bias & self-awareness in leadership
17:30 – The “curse of knowledge”: expecting others to think like you
21:00 – Reflective listening: ask better follow-ups, create buy-in
25:00 – Open-ended questions exercise for teams (no yes/no)
28:30 – What/How over Why (Never Split the D

———————————————————————————————————————
📩 Connect with us:
Email: [email protected]
Website: https://fitzandfransonshow.com

💼 Want to work with us or sponsor the show?
Reach out to: [email protected]

🚀 Interested in working directly with Matt to scale your business?
See how he helped grow a $4M company to $20M → https://powrful.com/the-powrful-method-582640

Reach out to Matt: [email protected]

🎧 Subscribe & leave a review if you’re getting value!
Available on Spotify and Apple Podcasts.

Kick today’s butt by…
Following us on LinkedIn: https://www.linkedin.com/company/fitz-franson-show/

Hitting the bell on YouTube: https://www.youtube.com/@fitzandfransonshow

Liking us on Facebook: https://www.facebook.com/fitzandfransonshow/

Checking out our Tiktok: https://www.tiktok.com/@fitzandfransonshow

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FFS: Fitz & Franson ShowBy Powrful Media