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The first in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez join Simon to discuss the next steps after you have chosen your WFM Solution. They cover:

• How do you set up for a successful implementation?
• What can I expect in the first few weeks of the project?
• The importance of a good well managed project plan
• Is a change plan important?
• ROI, success criteria & project KPIs

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