<div>Customers want to feel understood. They expect brands to connect with them one-on-one. Jules Lund discovers how Spotify’s Serena Leith, We Are Social’s Suzie Shaw and Facebook’s Jason Juma-Ross, do it.</div>

Customers want to feel understood. They expect brands to connect with them one-on-one. Jules Lund discovers how Spotify’s Serena Leith, We Are Social’s Suzie Shaw and Facebook’s Jason Juma-Ross, do it.

💌You like me, you really like me! How personalisation is winning the world of infinite choice

Marketing is evolving faster than ever. Do you know how to keep up? Join human behaviour expert Dan Monheit as he looks at lessons from marketing’s past to understand how we got to where we are today, and see where we’re headed in the future.

Come on a journey to learn about the evolution of personalised advertising, why messaging is the real driver of modern communication, and explore the new frontiers of video.

Business

Technology

Marketing

Marketing is evolving faster than ever. Do you know how to keep up? Join human behaviour expert Dan Monheit as he looks at lessons from marketing’s past to understand how we got to where we are today, and see where we’re headed in the future. Come on a journey to learn about the evolution of personalised advertising, why messaging is the real driver of modern communication, and explore the new frontiers of video.

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💌You like me, you really like me! How personalisation is winning the world of infinite choice

💌You like me, you really like me! How personalisation is winning the world of infinite choice