159: You NEED This Onboarding Document to Help Set Client Expectations

We’ve all been in a situation where what we expected was DEFINITELY not what we got (like pretty much every time I order something off Instagram)! It’s frustrating, confusing, and certainly disappointing. However, when everyone is on the same page, everything flows so much easier. When client expectations are not aligned with your practice, it can quickly sour the relationship, or worse, break trust altogether. Enter the “Expectations of Our Engagement” resource. In this episode, Libby e...