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you need to respond to reviews
On this episode of CX Riot Radio, we delve into the dynamic world of revie... just kidding.
We talk about how important it is to reply back to your customer reviews in a timely manner, what you should say, and how you should say it (ie; don't have your responses be SEO gibberish).
All that and more on this exciting episode of CX RIOT RADIO
Article Referenced: https://www.cxtoday.com/voice-of-the-customer/2024-online-review-trends-75-trust-reviews/
Next In Queue Espisode Mentioned: https://youtu.be/SjswyMhuFX0?si=2qS9HdFfAMTFUcWz
LinkTree: https://linktr.ee/caffcx
View all episodes
By David Powers
5
11 ratings
On this episode of CX Riot Radio, we delve into the dynamic world of revie... just kidding.
We talk about how important it is to reply back to your customer reviews in a timely manner, what you should say, and how you should say it (ie; don't have your responses be SEO gibberish).
All that and more on this exciting episode of CX RIOT RADIO
Article Referenced: https://www.cxtoday.com/voice-of-the-customer/2024-online-review-trends-75-trust-reviews/
Next In Queue Espisode Mentioned: https://youtu.be/SjswyMhuFX0?si=2qS9HdFfAMTFUcWz
LinkTree: https://linktr.ee/caffcx