Your Care, Your Rights, Your Voice

Your Care, Your Rights, Your Voice

By Mairead PainterEducation
Download on the App Store

Your Care, Your Rights, Your Voice episodes

  • BONUS: Breaking Down the Build Back Better Bill

    The importance of passing the Build Back Better bill through Congress is vital to the quality of care in our nation's long term care facilities. Guests, Toby Edelman and Cinnamon St. John from the Center for Medicare Advocacy join the discussion to help us understand each point of the bill and how it affects the care of our elders and people in long term care. 

    Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

    ***************************

    Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

    Follow on Twitter: @maireadpainter

    Follow on Instagram: @maireadpainter

    Follow on Facebook: @YourCareYourRightsYourVoicePodcast

    Resources:

    https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

    Nature by MaxKoMusic | https://maxkomusic.com/

    Music promoted by https://www.chosic.com

    Creative Commons Attribution-ShareAlike 3.0 Unported

    https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

    32 min
  • What You Need to Know About Care Planning

    Connecticut Regional Ombudsman, Lindsay Jessop, offers valuable information on care planning and how to ensure quality experiences for everyone who is entering long term care. 

    What you will learn:

    • What is a person-centered care plan
    • Resident assessment and baseline plan
    • Best practices creating short and attainable goals
    • Care Plan meetings and conferences; what to expect and what is expected

    • Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

      ***************************

      Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

      Follow on Twitter: @maireadpainter

      Follow on Instagram: @maireadpainter

      Follow on Facebook: @YourCareYourRightsYourVoicePodcast

      Resources:

      https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

      Nature by MaxKoMusic | https://maxkomusic.com/

      Music promoted by https://www.chosic.com

      Creative Commons Attribution-ShareAlike 3.0 Unported

      https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

      24 min
    • Statewide Family Council and its Importance

      My guests Cynthia Hadden and Amy Badini, both who advocate for loved ones in long term care, will be talking about the importance of Family Councils, the purpose and benefits to families with loved ones in long term communities.

      Topics we discuss:

      1. What is a Statewide Family Council?

      2. What will they do?


      3. When will they meet?

      4. How can I become a member?

      5. What can I do to make my local Family Council
      better?

      6. What can I do to help start a Family Council at
      my loved one's Facility?

      -------------

      Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

      ***************************

      Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

      Follow on Twitter: @maireadpainter

      Follow on Instagram: @maireadpainter

      Follow on Facebook: @YourCareYourRightsYourVoicePodcast

      Resources:

      https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

      Nature by MaxKoMusic | https://maxkomusic.com/

      Music promoted by https://www.chosic.com

      Creative Commons Attribution-ShareAlike 3.0 Unported

      https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

      24 min
    • How to Choose a Nursing Home

      When is the best time to choose a nursing home? On this episode Dan Beem, CT Regional Ombudsman, joins the conversation about the best practices for choosing the right long term care facility for you or your loved one. 

      What you will hear:

      •  How to talk to someone who has an urgent need about the best place to go.
      •  How to look for ratings and reports posted at facilities and learn how they address any issues.
      •  Residents Counsels and connection to communities.
      •  Family Counsels and their importance.
      • The difference between policies and regulations.
      • Things to look for regarding staffing.
      • Why the Dietary Staff is so important.
      •  Values, Desires and Preferences
      • -------------

        Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

        ***************************

        Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

        Follow on Twitter: @maireadpainter

        Follow on Instagram: @maireadpainter

        Follow on Facebook: @YourCareYourRightsYourVoicePodcast

        Resources:

        https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

        Nature by MaxKoMusic | https://maxkomusic.com/

        Music promoted by https://www.chosic.com

        Creative Commons Attribution-ShareAlike 3.0 Unported

        https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

        22 min
      • Visitation and Access to Loved Ones in Long Term Care

        Kelly Richards, Illinois Long Term Care Ombudsman, and Carrie Leljedal, a family member and essential caregiver, join this episode to discuss the importance of visitation and access to loved ones during a crisis like the pandemic.

        Carrie recounts her personal story about the effect on her son when she was denied the daily visits he was used to for over 30 years. She also talks about the measures she took to make changes.

        What you will hear about during this discussion:

        14:50 - Importance of Compassionate Care, its cause and effects on essential caregivers and loved ones in long term care.

        16:20 - Care Plan, do not wait to do updates and don't take no for an answer to get favorable outcome.

        17:20 - Explanation of Compassionate Care covered under Americans with Disabilities Act (ADA)

        21:20 - Discussion of the Ombudsman Program and what is offered.

        27:30 - Importance of physical touch, assumed risks, and rights to have a Leave of Absence (LOA) from a facility.

        31:30 - Contact information

        Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

        ***************************

        Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

        Follow on Twitter: @maireadpainter

        Follow on Instagram: @maireadpainter

        Follow on Facebook: @YourCareYourRightsYourVoicePodcast

        Resources:

        https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

        Nature by MaxKoMusic | https://maxkomusic.com/

        Music promoted by https://www.chosic.com

        Creative Commons Attribution-ShareAlike 3.0 Unported

        https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

        35 min
      • How to Talk to Your Doctor

        Kaitlin "Katie" Cuas from Hartford Healthcare Center for Healthy Aging joins Mairead Painter for an in depth look at how to talk with your doctor. Whether a new visit or a follow up, good communication is key to quality healthcare.

        In this episode we will offer tips to make your doctor’s appointment a successful one! Your voice is important. 

        Topics covered in this episode:

        • Preparation: First, where to begin?
        • Communication: How can information be shared for better understanding?
        • What to do when you disagree with your doctor?
        • Katie Cuas is currently a Transitional Care Nurse assisting geriatric adults and their families navigate through the healthcare system and connect them with services to improve their Culture of Health. She works collaboratively with care partners to create innovative and adaptive client plans of care. Katie also performs various community health outreach and education programs for the Center for Healthy Aging and also local community entities such as local YMCA and Senior Centers.

          Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions.

          ****************************************************

          Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

          Follow on Twitter: @maireadpainter

          Follow on Instagram: @maireadpainter

          Follow on Facebook: @YourCareYourRightsYourVoicePodcast

          Resources:

          https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

          Nature by MaxKoMusic | https://maxkomusic.com/

          Music promoted by https://www.chosic.com

          Creative Commons Attribution-ShareAlike 3.0 Unported

          https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

          34 min
        • Essential Caregivers

          Join host Mairead Painter for this episode to learn about the vital role essential caregivers play in long term care. You will takeaway information from Kelly Richards, Illinois Long Term Care Ombudsman, who joins this episode with two family members who discuss their personal experiences as essential caregivers.

          COVID was the perfect storm to point out needed gaps in the role of essential caregivers and it's importance to the wellbeing of those in long term care. We are wholly invested in passing the Essential Caregivers Act (HR 3733). Join the conversation and get involved in this critical piece of legislation.

          Essential Caregivers Act of 2021 HR 3733

          This bill requires skilled nursing facilities, nursing facilities, intermediate care facilities for the intellectually disabled, and nearby inpatient rehabilitation facilities to establish an essential caregivers program during a public health emergency.

          Host Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

          ****************************************************

          Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

          Follow on Twitter: @maireadpainter

          Follow on Instagram: @maireadpainter

          Follow on Facebook: @YourCareYourRightsYourVoicePodcast

          Resources:

          https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

          Nature by MaxKoMusic | https://maxkomusic.com/

          Music promoted by https://www.chosic.com

          Creative Commons Attribution-ShareAlike 3.0 Unported

          https://creativecommons.org/licenses/by-sa/3.0/deed.en_US


          36 min
        • BONUS: VOICES Forum

          What are we doing this year for the VOICES Forum is explained in this short bonus episode with Mairead Painter.

          HISTORY OF VOICES FORUM

          In September of 1996, nursing home resident and activist Carol Rosenwald, with assistance from the Ombudsman Program, began organizing residents across the state to advocate for improvements in the long term care system.  Carol envisioned a time when the “VOICES” of nursing home residents could be heard “beyond the walls” of their facilities.  She became the founder of the Statewide Coalition of Resident Councils and the driving force behind the first “VOICES” Forum in 1997.  As a large group of voting constituents, residents were able to speak directly with political leaders and public officials about important issues affecting their quality of life.

          VOICES FORUM TODAY

          The VOICES Forum is an annual event which provides an opportunity for Presidents of Resident Councils from around the State to gather and discuss issues and concerns in their homes. The Connecticut Long Term Care Ombudsman Program is the sponsor and partner of the Statewide Coalition of Presidents of Resident Councils and the VOICES Forum.  The Coalition of Presidents of Resident Councils is an organization of residents of long term care facilities who work together on the enhancement of the quality of their care and the quality of their lives.  The Long Term Care Ombudsman Program supports the Coalition in their efforts to effect positive change in larger systems such as local and state governments.

          More information and past Voice Forums: https://portal.ct.gov/LTCOP/Content/Voices-and-Forums/Voices-Main


          *************

          Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

          Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

          Follow on Twitter: @maireadpainter

          Follow on Instagram: @maireadpainter

          Follow on Facebook: @YourCareYourRightsYourVoicePodcast

          Resources:

          https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

          Nature by MaxKoMusic | https://maxkomusic.com/

          Music promoted by https://www.chosic.com

          Creative Commons Attribution-ShareAlike 3.0 Unported

          https://creativecommons.org/licenses/by-sa/3.0/deed.en_US

          8 min
        • Medicare 101

          Medicare 101 presents expert information about Medicare benefits and navigating the system from Judith Stein and Kathleen Holt from Center for Medicare Advocacy. The discussion centers around your legal rights and how best to access them when entering a skilled nursing facility, what type of Medicare plans are available and which is best for you, and how advocacy is there for everyone.

          Judith Stein is the Executive Director of the Center for Medicare Advocacy, which she founded in 1986. She has focused on legal representation of older people since beginning her legal career in 1975.

          From 1977 until 1986, Ms. Stein was the Co-Director of Legal Assistance to Medicare Patients (LAMP) where she managed the first Medicare advocacy program in the country. She has extensive experience in developing and administering Medicare and related advocacy projects and conferences, representing Medicare beneficiaries, producing educational materials, teaching and consulting. She has been lead or co-counsel in numerous federal class action and individual cases challenging improper Medicare policies and denials – including, Jimmo vs. Sebelius, which is opening doors to Medicare coverage and access to care for people with longer-term and chronic conditions.

          Kathleen Holt joined The Center for Medicare Advocacy in 2014 as Associate Director.  Ms. Holt began her career with CIGNA Insurance Company, developing insurance claim process improvement strategies.

          After obtaining her M.B.A. in Healthcare Management from the University of Connecticut, Ms. Holt helped protect patient rights and expand patient services as a hospital administrator – first at New Britain Memorial Hospital in Connecticut, and then at Northwest Hospital in Seattle, Washington.  After obtaining her law degree from Seattle University in 1993, Ms. Holt became a Special Assistant United States Attorney for the U.S. Department of Health and Human Services in Seattle.  In that position, Ms. Holt authored health law opinions, litigated in federal court, and served as in-house attorney for administrative law judges.  In 1997, following the birth of her profoundly disabled second child, Ms. Holt founded a Seattle area law practice to advocate for the needs of older and disabled people.  She led this practice until her arrival at the Center for Medicare Advocacy.

          Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

          Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible.

          Follow on Twitter: @maireadpainter

          Follow on Instagram: @maireadpainter

          Follow on Facebook: @YourCareYourRightsYourVoicePodcast

          Resources:

          https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

          Nature by MaxKoMusic | https://maxkomusic.com/

          Music promoted by https://www.chosic.com

          Creative Commons Attribution-ShareAlike 3.0 Unported

          https://creativecommons.org/licenses/by-sa/3.0/deed.en_US


          38 min
        • What to Expect

          Mairead Painter is the Long Term Care Ombudsman for the state of Connecticut and a leader who is building strong community ties in the challenging area of long term care. She brings her expertise to address issues and solutions to Your Care-Your Rights-Your Voice podcast.

          The first episode covers various aspects of long term care and how the conversation begins to bring better understanding to the needs of individuals in long term care as well as their caregivers. Mairead gives an overview of topics that will be broken down in future episodes along with her personal story relating the importance of directives for her father and husband during their long term care.

          Join the conversation! Follow the podcast on the platform you are listening and leave a review if possible. 

          Follow on Twitter: @maireadpainter

          Follow on Instagram: @maireadpainter

          Follow on Facebook: @YourCareYourRightsYourVoicePodcast

          Resources:

          https://portal.ct.gov/LTCOP?fbclid=IwAR0X2q0Lqaz-X7lvHu_uXNBMerLeGLpa7YFtk8mlIpQLD1BsccVjAYTYehs

          Nature by MaxKoMusic | https://maxkomusic.com/

          Music promoted by https://www.chosic.com

          Creative Commons Attribution-ShareAlike 3.0 Unported

          https://creativecommons.org/licenses/by-sa/3.0/deed.en_US


          24 min

        About Your Care, Your Rights, Your Voice

        From the publisher's feed

        Your Care - You Rights - Your Voice will focus on care choices, the rights you have related to those choices and how to use your voice to get the person-centered care you deserve.