Customer Academy Playbook

Your Customer Education Will Fail If You Don't Do This.


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Can you guarantee that your customer education strategy will deliver on the goals you’ve set for this year?

Is it even possible to guarantee that starting a customer education program will ACTUALLY do everything customer education promises to do?
The promises of Customer Education are many:

  • faster onboarding,  
  • reduced support tickets,
  • amazing community, and brand awareness

(plus tons of other benefits of course...)

In this issue of the Customer Academy Playbook, Matt Tidwell shares the single most important factor for your customer education program’s success.

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Customer Academy PlaybookBy ThinkThru, Inc.