In today’s episode, Steven and Shaun return to the inbox with powerful listener feedback and real-world experiences in accessible tech. Steven shares a frustrating, yet ultimately successful, journey resetting his Samsung Galaxy S25—highlighting a key accessibility workaround and applauding Samsung’s inclusive support.

We also dive into updates on the Hable Easy device, examining new gestures, firmware updates, and how the balance between simplicity and functionality is evolving for blind users.

Listener Daisy shares an emotional and deeply personal story about her Braille journey, acceptance of vision loss, and the mental health challenges that come with it. Steven and Shaun reflect on their own experiences with Braille, education, and why conversations like these matter.

Plus, we unpack the latest on Glide, the autonomous mobility aid, RealSAM’s AI-powered Pocket Plus, and technical issues with Apple Podcasts.

This episode blends tech support, accessibility innovation, and deeply human storytelling.

Get in touch with Double Tap by emailing us [email protected] or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Introduction and Coffee Jitters
02:23 Samsung Support Experience
08:40 HABLE Easy Device Discussion
15:10 Listener Feedback and Podcast Issues
21:42 Glide Device Updates and Experiences
28:17 Navigating Social Interactions as a Blind Individual
30:29 Experiences of Public Perception and Anxiety
33:39 The Importance of Understanding and Acceptance
36:57 The Journey of Learning Braille
40:47 Mental Health and Blindness
43:30 The Value of Braille and Accessibility
46:52 Technology and Its Role in Accessibility

Find Double Tap online: YouTube, Double Tap Website

Join the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!

Email: [email protected]

Phone: 1-877-803-4567