CX RIOT RADIO

Your Phone Tree is a War Crime


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That robotic voice menu is costing you jobs and pissing off your customers.

When a homeowner is dealing with a flooded basement or a broken AC in July, they don’t want to “press 1 for emergencies.” They want help now.

In this episode, Dave and Suz rip apart the classic phone tree disasters and show why most IVRs are straight-up customer experience war crimes.

Plus: How modern voice agents are the new fast-track self-service weapon that books jobs faster, reduces missed calls, and actually helps instead of frustrates.

Stop hiding behind 10-layer menus.

Build a phone system that hunts revenue instead of repelling it.

If your phone rings and customers hang up angry… this one’s for you.

Here's the LinkTree: https://linktr.ee/caffcx

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CX RIOT RADIOBy David Powers

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