What would happen if your most critical team member didn’t show up tomorrow?

In this episode, Zed breaks down a hidden vulnerability that affects far too many private practices: over-reliance on a single person. Whether it’s your front desk lead, billing manager, or your practice administrator, when one person holds all the knowledge and responsibility, your entire practice is at risk.

You'll learn:

• Why this kind of dependence develops
• The silent cost of “just hoping they never leave”
• A practical framework to identify responsibilities, build strategic systems, and create clarity

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