In today's episode, we have "Laura," who'd like to punch up from CSR in a Call Center to a foot-in-the-door position in lending. We'll also talk about gaps in resumes and why it's important to not include maternity leave on your resume. Let's get that money, Laura!

And if you'd like an honest review of your resume, please send it to: [email protected]. Please include the job you hope to land, with a link to the online posting. Your prize: my terrible voice on your voicemail! Just kidding - you can have the "punched up" version of your resume I created during the episode.