Sales as Service

Your Website Should Be Closing for You: Messaging Tips with Krista Walsh


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Revenue isn’t just about reach—it’s about clarity. In this episode, I’m joined by website messaging expert Krista Walsh to talk about how your website can actually support your sales process.

We explore the shift from “here’s who I am” copy to content that meets your clients where they are—specifically in the moment they’re ready to hire. Whether you’re running a creative agency, coaching business, or service-based consultancy, this is your reminder that a beautiful website isn’t enough. You need words that work.

Key Takeaways:

  • Most websites talk at clients instead of speaking to them. The goal is clarity, not cleverness.
  • Treat your website like the bottom-of-funnel sales tool it should be—not a static brochure.
  • The best content starts with one question: “What does my client need to hear to take the next step

Sales as Service Challenge — Start Now!

Pull up one piece of content—your homepage, your services page, or even a recent email or LinkedIn post—and ask:

— Is this speaking directly to someone ready to take action?
— Does it answer their questions and reflect their mindset?
— Or is it still centered on you, instead of them?

Revise one piece of copy with your ready-to-buy client in mind. Small shift. Big impact.

Learn more about Krista: 

  • Krista on LinkedIn
  • Krista on Instagram

Links & Resources:

  • Join us for the next SAS LIVE Office Hours Event!
  • Check out the LinkedIn Lead Generator mini-course to learn how to turn simple daily actions into real conversations with potential clients. 

Grab your 5-Minute Sales Audit for a quick scan to show what’s working, what’s not—and one thing you can improve right away.

Tam Smith is the founder of Studio Three 49 and a professional conversation starter. She helps service-based founders stop waiting for referrals and start creating opportunities through genuine conversations.

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Produced by KNWN Media. Executive Producer: Jess Milanes.

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Sales as ServiceBy Tamara Smith