Mike chats with Communications and Body Language Expert Jordana Borensztajn, who maintains how you say something matters more than what you say. 

Jordana explains that tone, pitch, pacing, and inflection all impact how we’re heard. According to the 7-38-55 rule, only 7% of communication is words—the rest is voice and body language.

A flat or rushed delivery can kill even the best message. But with vocal variety and confidence, anyone can sound engaging—and it’s easier than you think.

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