Your Working Life

Your Working Life

By Your Working Life with Caroline Dowd-HigginsBusinessEntrepreneurshipCareers
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Your Working Life episodes

  • Simply Put with Ben Guttmann

    Book: Simply Put: Simply Put: Why Clear Messages Win - and How to Design Them

    Ben Guttmann is a marketing and communications expert and author of Simply Put: Why Clear Messages Win — and How to Design Them. He's an experienced marketing executive and educator on a mission to get leaders to more effectively connect by simplifying their message. Ben is former co-founder and managing partner at Digital Natives Group, an award-winning agency that worked with the NFL, I Love NY, Comcast NBCUniversal, Hachette Book Group, The Nature Conservancy, and other major clients. Currently, Ben teaches digital marketing at Baruch College in New York City and consults with a range of thought leaders, venture-backed startups, and other brands.

    Social media:

    · LinkedIn is the primary one: https://www.linkedin.com/in/benguttmann/

    · Instagram can be used for tagging: https://www.instagram.com/ben.guttmann/

    · Email newsletter: https://www.benguttmann.com/newsletter

    · Free chapter download: https://www.benguttmann.com/simply-put-book/download

    26 min
  • Navigating Unconscious Bias at Work with Buki Mosaku

    Buki Mosaku is Founder and CEO of London-based DiverseCity Think Tank, a workplace-bias and diversity-and-inclusion consultancy. He is one of the world's foremost bias-navigation experts. Mosaku has cracked the code for calling out unconscious workplace bias and stopping it in its tracks, which he details in his new book, I Don't Understand: Navigating Unconscious Bias in the Workplace (Business Expert Press, Sept. 8, 2023). Learn more at www.bukimosaku.com

    Segment Idea: Calling Out Unconscious Bias in the Workplace

    This is a segment idea about how to effectively equip staff to call-out and navigate career-stifling unconscious bias on their own in a way that removes tension and builds trust.

    The Big Idea: Unconscious bias in the workplace must be addressed in the moment. Left unheeded, the detrimental compounding effects not only damage the victim, but perpetuate the problem for others and drastically reduce team productivity and effectiveness. When staff members have the right skills to navigate inevitable workplace bias, it removes tension, builds trust and cohesion, and drives high-performing winning teams.

    The So-What: When a staff member falls victim to a bias-related incident, utilizing the simple question, "I don't understand?" provides a gateway for non-confrontational dialogue. The question isn't accusatory, aggressive, or petulant, yet it cuts to the core of the problem and unearths the issue at hand. It gives the perpetrator the benefit of the doubt. Simultaneously, the victim asking the question can wield a level of control regardless of the perpetrator's seniority. Because the line of enquiry is developmental, non-accusatory, dispassionate, and impartial, it allows the unconscious bias infraction to be discussed and resolved collaboratively.

    Key Messages: Buki Mosaku draws on personal experience, along with situations from clients' workplaces, to illustrate why his "I Don't Understand?" method offers an effective solution. He addresses:

    · How perceived implicit bias affects employees

    · What multidirectional strategies staff can utilize to tackle career-stifling workplace bias

    · How "defensive fragility" differs from "white fragility"

    · What assumptions are involved in unconscious reverse bias

    · Why a collaborative approach enables victims to right the wrongs of bias

    The Source: Buki Mosaku is Founder and CEO of London-based DiverseCity Think Tank, a workplace-bias and diversity-and-inclusion consultancy. He is one of the world's foremost bias-navigation experts. Mosaku has cracked the code for calling out unconscious workplace bias and stopping it in its tracks, which he details in his new book, I Don't Understand: Navigating Unconscious Bias in the Workplace

    29 min
  • How Executive Mothers Navigate Work and Life with Joann S. Lublin

    How Executive Mothers Navigate Work and Life with Joann S. Lublin

    Website: www.joannlublin.com

    Joann S. Lublin is a regular contributor to The Wall Street Journal following her award-winning career there. She shared its 2003 Pulitzer Prize, long covered management issues and initiated the Journal's coverage of career topics by launching an advice column in 1993. Her career column ran until May 2020. She also won the 2018 Lifetime Achievement Award from the Loeb Awards, the highest honor in business journalism. She has written two popular books about executive women. Earning It: Hard-Won Lessons from Trailblazing Women at the Top of the Business World,' appeared in 2016. Her latest leadership book is Power Moms: How Executive Mothers Navigate Work and Life. It was hailed as one of 2021's best books for working mothers.

    Social media:

    @joannlublin for X (formerly Twitter)

    LinkedIn via my full name: Joann S. Lublin

    30 min
  • The Leadership Revolution with Lori Mazan

    LORI MAZAN is a distinguished 25-year executive coach who has provided tens of thousands of coaching sessions to top leaders, from Fortune 100 CEOs to venture-backed startup executives. She's the co-founder, president, and chief coaching officer of Sounding Board, Inc., which offers a tech-driven, human-centric approach to leadership development. As the go-to leadership development firm for forward-looking companies—including Chevron, Sprint, Citibank, Intellikine, Tapjoy, and 10XGenomics—Mazan and her team develop capabilities that produce immediate, positive business results. Mazan packages these strategies in her new book, Leadership Revolution: The Future of Developing Dynamic Leaders (Wiley; October 3, 2023). Learn more at SoundingBoardInc.com

    SOCIAL MEDIA:

    https://www.linkedin.com/in/lorimazan/

    Hashtags

    #leadershipdevelopment #coaching #leadershipcoaching #soundingboard

    28 min
  • It's Time to Shine with Laurie Robinson Haden

    Laurie Robinson Haden is the President and CEO of Corporate Counsel Women of Color (CCWC). In 2004, Laurie founded CCWC to advance women of color attorneys and foster diversity in the legal profession. She formerly worked for 18 years in multiple leadership roles at the CBS Corporation (now media and entertainment juggernaut Paramount+), including Senior Vice President and Assistant General Counsel of Litigation. She has been recognized by Savoy magazine as one of the country's "Most Influential Black Lawyers." For seven years, she was a member of the NAACP Legal Defense Fund board. She now serves on the Board of Visitors of Indiana University Maurer School of Law at Bloomington and North Carolina Central School of Law, where she served as chair (2022-2023) and is on the Compensation Committee of the National Sales Network. Laurie earned her Bachelor of Arts from North Carolina Central University (magna cum laude) and her Juris Doctor from the Indiana University Maurer School of Law at Bloomington.

    Book: It's Time to Shine: A Guide for Professionals of Color How to Advance Their Careers

    From press release: Laurie Robinson Haden, a highly acclaimed attorney and CEO of Corporate Counsel Women of Color, is thrilled to announce the release of her new book, "It's Time to Shine." The compelling piece is already ranked as a Best Seller on Amazon for Women & Business.

    This empowering guide aims to inspire readers to embrace their true potential, overcome obstacles, and live a life filled with purpose and fulfillment. "It's Time to Shine" is a captivating self-help book that delves into the depths of transformation and personal and career growth and transformation.

    Drawing from her own experiences, Haden provides readers with practical tools and strategies to break free from self-doubt, fear, and limiting beliefs. Through a combination of inspiring stories, thought-provoking exercises, and actionable advice, Haden guides readers on a journey toward self-discovery and empowerment. In "It's Time to Shine," Haden explores various aspects of personal development, including:

    1. Believing in Yourself 2. Finding Workplace Mentors and Sponsors 3. Building Strong Networks 4. Investing in Yourself 5. Advocating for Yourself 6. Overcoming Adversity and Setbacks 7. Achieving Work-Life Balance 8. Handling Your Finances 9. Being an Entrepreneur and Start Your Side Hustle 10. Paying It Forward by Giving Back

    Laurie Robinson Haden's unique writing style and genuine passion for helping others make "It's Time to Shine" a must-read for anyone seeking personal growth and empowerment.

    59 min
  • Talking on Eggshells with Sam Horn

    Sam Horn, CEO of the Intrigue Agency, is a three-time TEDx speaker and the author of 10 books - including Tongue Fu!, POP!, SOMEDAY is Not a Day in the Week - and her latest TALKING ON EGGSHELLS. Her work has been featured in NY Times, Fast Company, Forbes and taught to hundreds of organizations worldwide - including Intel, Accenture, Oracle and American Bankers Assn. She was Exec. Director of the MAUI Writers Conference for 17 years and the pitch coach for Springboard Enterprises which has helped entrepreneurs generate $27 billion in funding/valuation.

    Book: Talking on Eggshells: Soft Skills for Hard Conversations

    https://samhorn.com/talkingoneggshells/

    Want to know how to speak up instead of shut down, face challenges head-on instead of running the other way, and keep your cool even when others don't? Talking on Eggshells shows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you'll never be tongue-tied or tongue-twisted again.

    Talking on Eggshells expands on concepts introduced in Sam Horn's original book Tongue Fu!®– Which since being published 20+ years ago has been translated into over 15 languages and endorsed by leaders such as John Gray (Men are from Mars and Women are from Venus), Tony Robbins (The Power Within), and many more. With hundreds of new stories, quotes, and examples of what to say—and not say—in 20+ character-building situations you face almost every day. You'll finally learn the social skills we all wish we'd been taught in school along with math, science, and history. In our increasingly divisive world, someone's got to set an example of decency and diplomacy. Why not us?

    Social media links:

    · https://www.facebook.com/SamHornPOP/

    · https://www.linkedin.com/in/samhorn/

    · https://twitter.com/SamHornIntrigue

    · https://www.instagram.com/samhornintrigue/

    · #TalkingOnEggshells #samhorn

    26 min
  • Don't Leave Your Success to Chance with Jane Frankel

    Jane Frankel is a business author, lifelong educator, workforce consultant, and successful entrepreneur. Today, she serves as the managing principal of The Art of Performance LLC and as an adjunct professor in economics at Temple University. Her new book is "The Intentional Mindset: Data, Decisions, and Your Destiny" (Business Expert Press, August 2023).

    Big Idea: Why do some people consistently make good decisions—ones that drive them toward more and more success—while others seem to constantly derail themselves instead? Decisions are based on your mindset, and when you have an intentional mindset, you put yourself in control—fully free to navigate your life and work en route to your desired destiny.

    So-What: Mindsets are just facts of life. But when left to chance, they serve little purpose. More importantly, they can cause otherwise fine people to fail, especially in the challenging and chaotic 21st-century workplace, where things—particularly post-pandemic—are fast, often remote, continuously changing, and infinitely tech-driven. The bottom line: Only those who manage their mindsets and make good and relevant decisions reap the rewards.

    Key Messages: Frankel's work focuses on the power of mindset, including why it is pivotal to how people think, act, behave, and make decisions at work. In addition to showing how to explore, understand, and manage your own mindset, she speaks to a sweeping array of related topics. Among them:

    SOCIAL MEDIA:

    · https://www.facebook.com/profile.php?id=100002532742775

    · https://www.linkedin.com/in/jane-frankel-5967027/

    32 min
  • How Work, Works with Dr. Michelle P. King

    Book - HOW WORK WORKS: The Subtle Science of Getting Ahead without Losing Yourself:

    https://www.michellepking.com/how-work-works/

    Dr. Michelle P. King is a globally recognized expert on inequality and organizational culture. Based on over a decade's worth of research, Michelle believes that we need to learn how workplaces work, so we can make them work for everyone. She is the host of a popular podcast called The Fix. Michelle is the author of the bestselling, award-winning book: The Fix: Overcome the Invisible Barriers that are Holding Women Back at Work. Her second book, How Work Works: The Subtle Science of Getting Ahead Without Losing Yourself, publishes internationally on October 10th, 2023 (HarperCollins).

    Michelle is an award-winning academic with five degrees including a Bachelor of Arts in Industrial Organizational Psychology, a Master of Arts in Industrial-Organizational Psychology, a Master of Business Administration, a Postgraduate Degree in Journalism and a PhD in Management. Michelle is pursuing a post-doctoral research fellowship with Cranfield University in the United Kingdom.

    In addition, Michelle is an award winning speaker, having spoken at over 500 events worldwide including conferences like the Nobel Peace Prize Conference, Ellevate Network Conference, The Massachusetts Conference for Women, Texas Conference for Women, SXSW, She Summit and the Pennsylvania Conference for Women. Michelle is represented by London Speakers Bureau and regularly hosts keynotes, fireside chats or masterclasses with companies like, Amazon, FIFA, Guardian, Dior, FedEx, Netflix, BNP Paribas, JP Morgan, Morgan Stanley and Met Life to name a few. Michelle is the founder of The Culture Practice, a global consultancy that provides leaders with the assessment, development, and inclusion coaching needed to build cultures that value difference. In addition, Michelle is a Senior Advisor to the UN Foundation's Girl Up Campaign, where she leads the NextGen Leadership Development Program, which enables young women to navigate and overcome the barriers to their success. Before this, Michelle was the Director of Inclusion at Netflix. Before that, she was the head of UN Women's Global Innovation Coalition for Change, which includes managing over 30 private sector partnerships to accelerate the achievement of gender equality and women's empowerment. Michelle has two decades of international experience working in the private sector.

    Book highlights:

    The new world of work requires a new way of working. Whether it's a question of leading a remote team, earning a promotion in a world of tightening belts and corporate cutbacks, branding yourself as a rising star, getting that first job offer through Zoom, or becoming a part of the new generation of career hopefuls who worry about how they're supposed to get ahead, How Work Works has the answers. These include:

    · Navigating informal networks—recognizing the importance of informal networking (e.g., dinner with bosses after work) for building professional advancement support.

    · Developing self-awareness and awareness of others—you won't be able to read a room until you have a good grasp on your own personality and how others might perceive you.

    · Discovering how to learn on the job and develop the skills you need to adapt to changing conditions—we create our job security by continuously learning and developing new skills to maintain our 'employability.'

    · Learn how to manage your career in the world of hybrid work—understand how to cultivate a career advocate, someone who has a vested interest in your career to give direct feedback, highlight your achievements and make a case for your promotion.

    · Finding meaning and fulfillment at work—understanding the why behind your investment of time and energy to stay motivated and contribute beyond a job description.

    Social platforms:

    LinkedIn: https://www.linkedin.com/in/michellepking/

    Instagram: @michellepenelopeking

    Twitter: @michellepking

    Facebook: https://www.facebook.com/michellepenelopeking

    Website: https://www.michellepking.com/about/

    25 min
  • Moving Fast and Fixing Things with Anne Morriss

    Anne Morriss is an entrepreneur, leadership coach, and founder of the Leadership Consortium, a first-of-its-kind leadership accelerator that works to help emerging leaders thrive. Her collaborators have ranged from early-stage tech founders to Fortune 50 executives to public-sector leaders building national competitiveness. Her recent TED talk, which has had over one million views, focuses on the move fast and fix things approach.

    Co-Author

    Frances Frei is a professor at Harvard Business School. She served as Uber's first Senior Vice President of Leadership and Strategy, helping the company navigate its crisis in leadership and culture. Frei regularly works with companies embarking on large-scale organizational transformation. Her TED talk on the topic of building trust has had over six million views.

    https://www.theleadershipconsortium.org/team

    Book title: Move Fast and Fix Things (by Anne Morriss and Frances Frei)

    Key Messages:

    Over a decade ago, Facebook CEO Mark Zuckerberg declared they would, "Move fast and break things." The phrase, legitimizing recklessness, became an informal motto at the tech giant, as well as for thousands of businesses who aspired to be like them. However, leadership experts Frances Frei and Anne Morriss, cohosts of the TED podcast Fixable, are upending that Silicon Valley ethos with a new mandate for businesses: move fast and fix things.

    Over the past decade they have helped countless companies create the speed and trust necessary to generate momentum and results. In MOVE FAST & FIX THINGS (October 3, 2023) they share the unique playbook they have developed, from their work with companies from Uber to Riot Games to Walmart. They have helped an exceptional range of businesses become impatient for progress, tackle hard problems, and take decisive action, elevating performance as they go. Their week-long approach lays out a distinct agenda for each day:

    Monday: Identify the real problem holding you back – Far too often, companies don't tackle the root issues but instead focus on surface problems that mask what's really going on. The solution, for Frei and Morriss is to ask tough questions, build a team of problems solvers, and surface major roadblocks to progress. Then, gather new data and listen, really listen, with the curiosity of an anthropologist and the accountability of a leader.

    Tuesday: Build and rebuild trust in your company – With the confidence that comes from knowing the right problem to solve, running smart experiments to steady trust "wobbles" helps strengthen relationships with key stakeholders.

    Wednesday: Create a culture where everyone can thrive (aka "make new friends") – Creating the conditions where everyone can thrive as complex, multidimensional humans can lead to a better change plan—and better performance—by including more and more varied perspectives.

    Thursday: Communicate powerfully as a leader – Creating change means developing a powerful narrative honoring the past (both the good stuff and the not-so-good), articulating a compelling change mandate, and describing a rigorous and optimistic way forward. Then, telling that story with emotion, again and again, makes it impactful.

    Friday: Go fast by empowering the team and removing roadblocks. – Leading change with a sense of urgency means empowering others to execute quickly. Clear strategy and a culture of speed are keys to unlocking rapid, enduring change.

    Frei and Morriss's larger message is to: "operate with urgency, be wildly ambitious, fix as much as you can along the way. And while the work of change is sometimes deadly serious, you can avoid the trap of taking yourself seriously." They explain that while their playbook is meant to create momentum, some steps may take longer than one day to complete, but they provocatively point out how much can be accomplished in even a single day of focused work.

    When companies move fast and fix things, they can look forward to Monday again and to solving their problems with optimism, creativity, even joy.

    FIXABLE Podcast

    Leadership coaches Anne Morriss and Frances Frei host the hit podcast, FIXABLE, where they offer fast and actionable insights and solutions for addressing critical workplace questions of today. Season two of FIXABLE is available August 28, 2023 on Apple, Spotify, or wherever listeners access podcasts. For more information, go to: https://www.ted.com/podcasts/fixable

    Website/social media:

    https://www.theleadershipconsortium.org/team

    https://www.linkedin.com/in/anne-morriss-b1238b8/

    https://www.instagram.com/annemorriss/

    https://twitter.com/annemorriss

    26 min
  • Turn Your Biggest Fears into Your Leadership Superpower with Morra Aarons-Mele

    Morra Aarons-Mele is the host of The Anxious Achiever, a top-10 management podcast that helps people rethink the relationship between their mental health and their leadership. Morra founded Women Online and The Mission List, an award-winning digital-consulting firm and influencer marketing company dedicated to social change in 2010 and sold her businesses in 2021. She helped Hillary Clinton log on for her first internet chat and has launched digital campaigns for President Obama, Malala Yousafzai, the United Nations, the CDC, and many other leading figures and organizations. She lives outside Boston with her family and menagerie. For more details, visit www.theanxiousachiever.com.

    Book synopsis:

    Anxiety affects over one third of Americans. But anxiety at work, especially among leaders, has long been a taboo topic hidden in plain sight. Until now.

    In THE ANXIOUS ACHIEVER: Turn Your Biggest Fears into Your Leadership Superpower, acclaimed podcast host and author Morra Aarons-Mele transforms anxiety from a perceived weakness to a strength. Anxiety is a normal human response, and by its nature, a major part of leadership, but it is a double-edged sword: When unmanaged, it can be a destructive force – as overwork, perfectionism, micro- management, unhealthy diets, drinking, or substance use all impact today's workplace experience. But if harnessed constructively, it can be a catalyst for growth, helping channel superpowers like greater vision, empathy, and communication skills.

    Inspired by her popular podcast of the same name, Morra Aarons-Mele has packed THE ANXIOUS ACHIEVER with actionable advice, as well as insights from leading psychologists and other experts, revealing how to:

    ● Decode your own anxiety profile to avoid common thought traps and triggers

    ● Confront bad habits and unhealthy coping mechanisms

    ● Resist perfectionism, manage social anxiety, and set boundaries to prevent burnout

    ● Deal with feedback, criticism, and impostor syndrome

    ● Model and convey healthy leadership behavior

    "If you are a high achiever and you know—you just know—that you could achieve even more

    and be happier if you could wrestle your anxiety to the ground, this is your playbook."

    — Whitney Johnson, Wall Street Journal bestselling author of Smart Growth

    "Morra Aarons-Mele gently and intelligently guides readers through the different facets of anxiety

    and shows us how to tame negative self-talk and experience more joy and more success.

    Wise and practical, The Anxious Achiever is a game changer."

    — Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School; author, The Fearless Organization

    Social channels:

    · https://twitter.com/morraam

    · https://www.linkedin.com/in/morraaaronsmele/

    · https://www.instagram.com/morraam/

    23 min

About Your Working Life

From the publisher's feed

Your Working Life is an award-winning podcast series hosted by career and professional development author, speaker, and influencer, Caroline Dowd-Higgins. Featuring candid interviews with luminaries…