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HR leader Laura O’Rourke shares how to build a vibrant culture with real flexibility, safe conflict, and everyday recognition so your team feels seen, supported, and accountable.
Last week we talked about leading with confidence from the inside out. This week, we take it into the workplace. If your team looks tired, avoids hard conversations, or treats HR like a last resort, you don’t have a skills gap—you have a connection gap. Laura O’Rourke explains how to “put the human back in the human” with simple habits that make flexibility clear, conflict productive, and recognition routine. She shares how to open one on ones with life check-ins, run quick icebreakers that actually work, and set guardrails for hybrid schedules so people use flexibility without guilt. You’ll hear a fast structure for mediating conflict by anchoring to a shared goal, naming one thing you appreciate, and deciding the smallest next step. We dig into how to create a true safe space before you need it by walking the floor, keeping predictable open-door times, and sending simple thank-you notes that managers can amplify. Laura also shows how to revamp performance reviews with prompts that surface contribution and belonging, not just tasks. Finally, we unpack the “leader’s energy sets the pace” idea and how you can model passion without burning out by aligning your calendar with your values.
Key Takeaways
• Lead human first: brief life check-ins, clear flexibility norms, and visible appreciation transform team dynamics.
• Treat conflict as alignment work: shared goal, specific appreciation, facts, turns to speak, one next step.
• Recognize and review what matters: public thanks for specific behaviors and reviews that highlight inclusion and impact.
You can find Laura on LinkedIn
Check out Laura's book recommendation:
The Bible!
Strengths Finder 2.0 - Discover Your Strengths!
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Take the DISC or Working Genius Assessment and get a FREE 20 minutes debrief with Desiree
Taking Intentional Action: How to Choose the Life You Lead
Connect: Linked In | Instagram | Website
This podcast for managers is here to help you:
• Grow your leadership development
• Navigate team management with confidence
• Learn how to handle conflict at work
• Apply real, practical leadership tips
If this episode helped you:
Share it with anoth...
Hey Friends!
This week I am going to share my secret to waking up at 5am every morning, and how I use the Snooze Button to do it!
I also tell you my favorite tools to creating consistancy and confidence in the habits that I want to incorporate into my life.
Whether you want to
These tools may just change your life like they've changed mine!
Thank you for joining me on another episode of Lead With Confidence!
Check out Mel Robbins TedX Talk here!
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If you love the episode, give it a share and reach out, I can't wait to hear from you!
You can send me a message on LinkedIn or InstagramYou can also send me an email with any comments, requests or questions you'd like me to answer on the show!
Sign up for Desiree's Weekly newsletter
Take the DISC or Working Genius Assessment and get a FREE 20 minutes debrief with Desiree
Taking Intentional Action: How to Choose the Life You Lead
Connect: Linked In | Instagram | Website
This podcast for managers is here to help you:
• Grow your leadership development
• Navigate team management with confidence
• Learn how to handle conflict at work
• Apply real, practical leadership tips
If this episode helped you:
Share it with anoth...
If you’ve ever wondered how to be a better manager when you’re not sure you belong in the role, this episode is for you. Leadership coach and speaker Julie Menden joins Desiree to talk about what confidence really means, how self-awareness builds trust, and why leadership development must start with the individual, not just another company training.
Together, they unpack what new managers get wrong about confidence, how to overcome imposter syndrome in leadership, and how to coach your team effectively without losing your authenticity.
By the time you finish listening, you’ll learn:
• Why confidence starts with self-awareness, and what that actually looks like in daily leadership
• How to handle the transition from peer to manager and build trust with former coworkers
• The difference between teaching leadership skills and living them out through your actions
• How to hold employees accountable and handle conflict while maintaining respect
• Why authenticity and consistency are key to team dynamics and long-term influence
• How to ask for help and communicate needs to your leader or HR without losing credibility
Key Takeaways
• Confidence isn’t a title, it’s built through awareness, humility, and consistent action.
• Trust begins with curiosity, not judgment. How you show up shapes your team’s behavior.
• To lead effectively, you must first model the behaviors you want your team to adopt.
You can find Julie on Instagram and Linkedin
Check out Julie's Website and Listen to Julie's podcast, It Starts With You
Check out Julie's book recommendation:
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones - James Clear
Sign up for Desiree's Weekly newsletter
Take the DISC or Working Genius Assessment and get a FREE 20 minutes debrief with Desiree
Taking Intentional Action: How to Choose the Life You Lead
Connect: Linked In | Instagram | Website
This podcast for managers is here to help you:
• Grow your leadership development
• Navigate team management with confidence
• Learn how to handle conflict at work
• Apply real, practical leadership tips
If this episode helped you:
Share it with anoth...
From the publisher's feed
You're the Boss, Now What? is a leadership podcast about team emotional intelligence, for managers and HR leaders who want a team that feels safe to speak up and too invested to…
Popular Topics Include:
One-on-one meeting frameworks, handling team conflict, addressing passive-aggressive behavior, rebuilding trust after drama, navigating difficult employees, setting expectations without micromanaging, improving accountability conversations, fixing toxic communication patterns, leading effective team meetings, delegation strategies for overwhelmed managers, increasing team buy-in, coaching underperforming employees, giving feedback that lands, managing impostor syndrome at work, and creating a healthier, more human-centered culture.