Zainab Allawala, Help Scout: Resources and FAQs on Diversity & Inclusion

CLOSE.IO WOMEN IN SALES INTERVIEW SERIES

blog.close.io/topic/women-in-sales

Host: Rebecca Luo, Close.io Account Executive [email protected], @rebeccatluo

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Watch: YouTube

Zainab Allawala (https://www.linkedin.com/in/zainaballawala/) is a Customer Success Account Executive at Help Scout (https://www.helpscout.net/). Zainab worked as a Strategic Account Executive at Survey Monkey and as an SMB Account Executive at Asana. She’s also previously worked as a recruiting coordinator for the Kiva.org Fellow Coordinator, at Facebook, and Google.

Episode Highlights:

How Zainab's political sciences studies shaped her curiosity in understanding what makes people tick in recruiting and sales

How we can ensure accountability in order to be effective at diversity and inclusion?

How to ensure that diversity and inclusivity is not just a vanity metric, and just not a photo-op?

Resources: “Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do (Issues of Our Time)”, Google’s re:work guide on un-biasing, & Project Include on ensuring inclusivity throughout the entire employee life cycle