Using the Whole Whale - A Nonprofit Podcast

003: 2014 NTC interview with CEO, Amy Sample Ward


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We talk about the 2014 National Technology Conference with the CEO of NTEN, Amy Sample Ward. Find out their tricks to create surveys and listen to an awesome pirate band.

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5 tips on how create surveys for your organization.

Transcription

Episode 3

This is using the whole whale, a podcast that brings you stories of data and technology in the nonprofit world, my name is, George Weiner, your host and chief whaler of wholewhale.com. thanks for joining us.

So it’s March in DC and I am listening to a pirate band, and it’s all the fault of a great organization called nten, nonprofit technology network, the NTC, their technology conference that just wrapped up in DC, and the only real way to describe it is for you to listen to the pirate band that closed out the final geek games day….

(pirate band music)…

There you have your pirate band, the event went from march 13 to march 15, and I figured the best person to speak with was Amy Sampleward, their CEO. And here’s the conversation we had:

George: I am here at the end of NTC’s wednesdays band, who better than Amy Sampleward, to tell us how did it go?

Amy: It went really well. this was a record setting year, we had 2,120 attendees

George: To be exact, not that you counted!

Amy: Yes exactly, that’s not counting the online ntc people streaming the content, with 61.5 percent of them this was their first NTC. 21 different countries represented, it was a really diverse group of people, and one of the biggest pieces of feedback we were hearing, not that people sought out staff to tell us, but in the tweets and walking through the hallways was that people just couldn’t decide which session to go to, where to be, because they felt they wanted to be a part of all of them, or have all of those conversations…that’s exactly the problem we want everyone to have..

George: well brilliant, can you give us a little background on yourself, you just stepped in as the new leader of NTEN…

Amy: sure, prior to being the CEO, I served for about 2 and a half years as the membership director, and prior to that lead community driven programs for techsoup global.

George: awesome. This is clearly the venn diagram of overlapping technology, and non profits. which is obviously a topic near and dear to our heart, and we’d love to see that this is growing every year, which means there’s a there there. People are looking for solutions to rising problems, responses to new technology and the inevitable question is what are the trends that you are seeing and biggest pain points that you are seeing?

Amy:sure, it’s definitely growing. it isn’t just that more and more people are joining the NTEN community,that have technology in their title. its people all across an organization: leadership staff, program staff, communications folks, everybody. and one of the biggest themes or pain points that people often share when their working at NTEN, is that they know that they are doing work, but they don’t know how to capture the information that then helps them tell the story about why they do their work. A lot of organizations for sometime have transaction information, they know that X number of people had a meal today. But it’s not being captured really well, and that data management has no strategy around it, so their not able as program staff to go back and say this is how our programs is changing, or this is how our programs are changing the community. So, that’s one example, lots of people in organizations coming together to figure out what to do with their data.
The second is trying to move from things that are good but maybe not great, to a place where they’re great, and hopefully not going to become less great immediately. You know, tryin

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