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Welcome to another inspiring episode of the Excellence in Healthcare podcast! In this episode, host Jarvis interviews Heidi Raines, the dynamic founder and CEO of Performance Health Partners. Heidi shares her remarkable journey from a small-town girl with limited access to healthcare to leading a company that offers top-notch risk and compliance software. Join us as we delve into Heidi's principles for healthcare excellence, her leadership philosophies, challenges faced, and strategies for elevating healthcare standards.

Key Topics Covered

Introduction to Heidi Raines [00:00:00]

• Heidi's career path and current role in healthcare.
• Achievements of Performance Health Partners and Heidi's bestselling book.

Heidi's Journey to Entrepreneurship [00:02:12]

• From rural healthcare experiences to founding Performance Health Partners.
• The evolution of the company's solutions for patient and employee safety, compliance, and performance improvement.

Leadership Principles and Philosophies [00:04:26]

• The importance of process improvement.
• Empowering healthcare workers by giving them a voice.

Excellence in Healthcare [00:15:39]

• Defining healthcare excellence.
• The role of leadership rounding and safety huddles in fostering a culture of safety.

Future Plans and Book Insights [00:19:16]

• Insights from Heidi's book on patient and employee safety.
• Practical tools for implementing patient safety initiatives.

Final Thoughts and How to Connect [00:23:52]

• Information on Performance Health Partners' educational resources.
• How to connect with Heidi Raines on LinkedIn and explore more about her work.

 Resources Mentioned in the Episode

• Performance Health Partners: Performance Health Partners Website
  • Access to white papers, case studies, and educational resources.
•  Books by Heidi Raines:
  • Shared: A Framework for Patient and Employee Safety in Healthcare (Available on Forbes and Amazon) 

Connect with Us

• Follow Heidi Raines on LinkedIn: Heidi Raines LinkedIn
• Follow Jarvis T. Gray on LinkedIn: Jarvis T. Gray LinkedIn

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New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.