Have you ever heard the saying, "We all have the same 24 hours in a day?" The problem is, we know that's not true. Beyoncé, for example, has a whole team of people to eliminate tasks and burdens from her life, leaving more time to focus on what she wants. IG programs need to “Beyoncé-ify” their workflows, i.e., develop procedures that reduce the burden of the incoming work to create bandwidth for other projects. AI has thrust Legal’s ROT problem into the spotlight, but who has time to clear out old data when hundreds of requests come through daily? This session highlighted case studies and insights from firms that have implemented a proactive approach, including how they got leadership's go-ahead and what they learned.  

Recorded on 01-27-2026.