<p>It started with a bizarre customer-service experience and soon transformed into something darker. Outrage rippled across Youtube, spurring an army of online vigilantes into action. But as reporter Maddison Connaughton discovered, the stakes were higher than anyone anticipated.</p>

It started with a bizarre customer-service experience and soon transformed into something darker. Outrage rippled across Youtube, spurring an army of online vigilantes into action. But as reporter Maddison Connaughton discovered, the stakes were higher than anyone anticipated.

04 Beef | YouTube detectives uncover PlayStation guru’s shocking secret

Background Briefing is the ABC's flagship investigative journalism podcast. Its award-winning investigations and documentaries expose cover-ups, corruption, real-life mysteries, whistleblowing, crime, fraud and miscarriages of justice — often before these stories receive mainstream attention.

The Background Briefing podcast brings you true stories not everyone will want you to hear, told by trusted reporters across Australia.

This Australian podcast makes investigative journalism bingeable. From scams and fraud to schooling and health scandals, tech and social media digs, police exposes and various unsolved cases, each episode of the Background Briefing podcast is a must-listen.

Recent series include:

Hometown Boys exposed how a terrible crime fractured a local community around a local football club.

The Invisible Killer: a forensic investigation into unexplained deaths in aged care after a doctor makes an unusual discovery.

The Favourite: how a schoolyard secret stayed hidden for years.

Stop and Search, which uncovered the mechanics of power and police accountability.

Before and After investigated medical hype, telehealth, body image, cosmetic procedures and consumer risk.

Beef: how small feuds escalate into serious disputes.

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Background Briefing is the ABC's flagship investigative journalism podcast. Its award-winning investigations and documentaries expose cover-ups, corruption, real-life mysteries, whistleblowing, crime, fraud and miscarriages of justice — often before these stories receive mainstream attention. The Background Briefing podcast brings you true stories not everyone will want you to hear, told by trusted reporters across Australia. This Australian podcast makes investigative journalism bingeable. From scams and fraud to schooling and health scandals, tech and social media digs, police exposes and various unsolved cases, each episode of the Background Briefing podcast is a must-listen. Recent series include: Hometown Boys exposed how a terrible crime fractured a local community around a local football club. The Invisible Killer: a forensic investigation into unexplained deaths in aged care after a doctor makes an unusual discovery. The Favourite: how a schoolyard secret stayed hidden for years. Stop and Search, which uncovered the mechanics of power and police accountability. Before and After investigated medical hype, telehealth, body image, cosmetic procedures and consumer risk. Beef: how small feuds escalate into serious disputes.

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04 Beef | YouTube detectives uncover PlayStation guru’s shocking secret

04 Beef | YouTube detectives uncover PlayStation guru’s shocking secret

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