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Julie Adamen and Robert Nordlund share how HOA board members can avoid common pitfalls!
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Effective HOA board member behavior is the cornerstone of a thriving community. In this episode, Julie Adamen and Robert Nordlund emphasize the importance of transparency, accessibility, and consistent communication to build trust with residents. They explore the benefits of ethics codes, conduct policies, and operational guidelines for boards. Learn why board members should embrace the “4 C’s”—caring, curious, courageous, communicative—with an added bonus: consistency. This episode is packed with actionable advice, including how to handle challenging situations, maintain trust, and avoid the dreaded “no comment” response. If you're on a board or considering joining one, this conversation will help you lead with confidence and clarity.
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Chapters

00:00 When HOA Board Members Don’t Communicate 
03:29 Ethics Code for HOA Board Members 
06:22 Why Board Job Descriptions Should be a Requirement
07:17 Ethics Pledge & Conduct Policy for HOA Board Members
08:51 Board Members Are Public Figures 
11:26 Transparency in HOA Board Member Communication is Key 
21:45 Ad Break - Community Financials
22:39 The Four C's and Bonus C of Effective Board 

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