The New York City Department of Health has a language use guide on its site. I preview it, and tell you 5 reasons why you should check it out. EPISODE TRANSCRIPT The NYC Department of Health has a language use guide on its site. A language use guide! From  major health department! As a researcher […]

CMS has a free online course called “Improving Health Care Quality for LGBTQ People.” Here’s 4 reasons you should take it! I’m grateful that there are so many resources out there if you care about health equity and communication. In honor of Pride month, I’m going to highlight one of them: a free online course […]

Improving patient communication is a marathon, not a sprint. But who doesn’t need a quick win now and again? In this episode, you’ll learn 5 quick ways to boost your patient communication efforts. EPISODE TRANSCRIPT Improving patient communication is a marathon, not a sprint. Sustained change takes time. Still, we all need something that we […]

It’s the 20th anniversary of the Institute of Medicine’s landmark report, “Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare.” With communication top of mind for so many of us now, what did the report have to say about communication 20 years ago? It’s the 20th anniversary of the Institute of Medicine’s landmark report, “Unequal […]

It’s the 20th anniversary of the Institute of Medicine’sUnequal treatment: Confronting racial and ethnic disparities in healthcare. In honor of thislandmark report, we’re spending some time with the abstract and considering how it sounds now. It’s the 20th anniversary of the Institute of Medicine’s landmark report, Unequal treatment: Confronting racial and ethnic disparities in healthcare. […]

Family physician and physician leader Dr. Saria Saccocio has found connections between communication and people’s sense of belonging in an organization. Belonging is one of the traits she’s noticed across the most successful teams in healthcare. Dr. Saccocio shares some practical communication strategies she uses to encourage a sense of belonging in organizations. Clinician well-being […]

There’s been a trend in some health literacy papers, presentations and conversations I’ve seen lately. I’ve noticed one way health literacy can become an obstacle to better health outcomes–and it might not be the one you’re thinking. Listen here and read the transcript below. PS – As you may have heard, my podcast hosting duties […]

If communicating across difference is important to you, we have an exciting announcement: My cat is the new host of this show! If communicating across cultural and social difference is important to you, we have an exciting announcement in this episode! Hi everybody. I’m Dr. Anne Marie Liebel. This is “10 Minutes to Better Patient […]

Each day, it seems, we see more new and important publications dealing with health equity. How do you make sense of the range and variation in the way health equity is written about? A recent JAMA article brought attention to what’s been called the quintuple aim in healthcare. As a result people are talking about […]

Thinking of health communication as a transfer of information is certainly popular. In this episode, I’ll ask you to take a step back from that, and be willing to think differently about the nature of health communication. You may be used to thinking of communication as a transfer of information. Well, if you want to […]