Summary Keywords

people, employee, journey, feel, leaders, Peter Hines, empathy, coaching, create, leadership, event, organisations, insights, humans, lean, share, learn, problem, thinking

Introduction

 

Welcome to episode 103 of the Enterprise Excellence Podcast. It is such a pleasure to have Cheryl Jekiel back on the show with us today. Cheryl is the founder of the Lean Leadership Research Centre which supports the development of Lean Leaders and Cultures. Cheryl is a director of the American Manufacturing Excellence Association and author of the book Lean Human Resources. Let’s get into the episode Cheryl thanks for joining us. 

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

 

FREE download

 

Go to https://www.enterpriseexcellenceacademy.com/downloads to download an image of an Employee Empathy Map that will help guide you in the process. Also, Cheryl Jekiel and Peter Hines will be hosting free events upcoming to help us learn from each other, please reach out to Cheryl, Peter or me to get involved. 

Two Minute Tip

Cheryl

The way I've come to think about it this year, is I used to think about it as how can you just get everyone involved in improvement in some way? Like, what can they do? But it was always mostly with how do you help the business? And I've been thinking of how can you create avenues for people to get their jobs to work a little better for them? There was something we hadn't even touched on yet called job crafting. And then when Peter first showed it to me, I'm like, well, that's crazy. How are you going to get your job to work better for you? Like all kinds of ways to get your job to work better for you. So basically, invite your people to do things that make their jobs a little happier for them. A little more comfortable, a little more suited for them, a little more ways their passion, and interest can come alive in their work and still get their jobs done. All the same. But I think if everyone was a little happier in their jobs, then you really still end up with exponentially better results. That we'll see that optimising people's lives and happiness optimises the results.

 Brad

Hmm. I think we only have to think back in our own careers to know that's true, don't we? We think back to those times where we're in the zone and really fired up and happy and engaged and had high morale. That's when we got our best results.

 Cheryl

Yep, you know, we're like, it's Monday morning and can't wait to get there. Can't wait, can't wait, can't wait!

Links

 

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. Our website is www.bradjeavons.com.

Cheryl’s Linkedin Profile: linkedin.com/in/cheryljekiel

and website: https://leanleadershipcenter.com

 

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