We will discuss Susan Leigh Star’s “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in <i>Computer-Supported Cooperative Work</i> in 1999. The article deals with the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.

We will discuss Susan Leigh Star’s “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in Computer-Supported Cooperative Work in 1999. The article deals with the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.

111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)

Talking About Organizations is a conversational podcast where we talk about one book, journal article or idea per episode and try to understand it, its purpose and its impact. By joining us as we collectively tackle classic readings on organization theory, management science, organizational behavior, industrial psychology, organizational learning, culture, climate, leadership, public administration, and so many more! Subscribe to our feed and begin Talking About Organizations as we take on great management thinkers of past and present!

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111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)

111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)

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