More than a Few Words

#1110 The Marketing Party | Dave Charest


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What if managing your marketing was  more like hosting a party? That’s the premise behind the Party Principle, a concept Dave Charest of Constant Contact shared with me. As someone who loves both a good metaphor and a well-organized shindig, this approach clicked immediately. Social media becomes the lively main event, email is the cozy afterparty, and SMS? That’s your VIP lounge, reserved for your most engaged fans. Each channel plays its role, ensuring that your marketing not only entertains but also builds genuine relationships.

The Party Analogy

Social media is where your audience gathers, much like guests at a bustling party. It’s about meeting new people and sparking initial connections. From there, email brings a more intimate setting—your “afterparty”—where relationships deepen. SMS steps in as the exclusive VIP lounge, offering a direct, timely way to connect with your most loyal customers.

Tailoring Content to Each Channel

Avoid the mistake of treating all platforms the same. Just as you wouldn’t serve chips at a VIP lounge, your content on social, email, and text should fit the unique strengths of each medium. Social posts can drive discovery, email builds loyalty with in-depth value, and SMS stands out for its immediacy and exclusivity.

Building Relationships Gradually

Transitioning your audience from one channel to the next requires intentionality. Social posts can include calls to action for email signups, offering something valuable like discounts or guides. Similarly, SMS should deliver time-sensitive, exclusive perks to make it feel special—not just another notification.

Keep It Strategic

Your marketing channels should complement one another. For instance, use email to share resources about a webinar, social media to create buzz, and SMS to send timely reminders. Aligning your efforts amplifies your message without overwhelming your audience.

Actionable Steps:

  • Create a Value Ladder: Start by offering engaging content on social media, followed by incentives for email signups like discounts or helpful resources. For SMS, save it for urgent, high-priority messages that your audience will appreciate.
  • Map Your Party Flow: Think about how each channel leads naturally to the next, just as a host guides guests from appetizers to dessert.
  • Respect Each Space: Tailor your tone and content for each channel. Give your audience a reason to engage in multiple ways, keeping their experience dynamic and rewarding.
  • By reimagining your marketing as a well-hosted party, you’ll not only draw people in but also make them want to stay. And let’s be honest—who doesn’t love a great party?

     
    Dave Charest

    Dave Charest is the Director of Small Business Success at Constant Contact, the online marketing leader trusted by millions of small businesses. In his role, Dave acts as an educator and an advocate for small business leaders, marketing professionals, and nonprofits by providing practical marketing advice to help them achieve their goals.

    He is a dynamic leader, speaker, creator, and award-winning marketer who strives to inspire small businesses by simplifying the complex world of online marketing. Dave also hosts the Be a Marketer podcast, a 2024 Webby Awards Honoree.

     

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