In this episode, Joe reads an open letter penned to the AV industry, reflecting on the experience of receiving from his fire. There is no way to ever express the totality of his gratitude. This is the first attempt. Read and download a copy of the "Open Letter" at: https://higheredav.com/#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczNDUiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D.