What happens when a former dinosaur-hunting integrator turns higher ed AV hero? In this episode, Ryan reconnects with Jon Hamilton — a man whose AV origin story begins in the ’80s and who now serves as a trusted fixture in the higher ed AV landscape.

From aggressive integrator days to nurturing secret-service-style classroom support, Jon shares hard-won insights, hilarious metaphors, and a grounded philosophy on service, leadership, and staying calm when tech — or people — break down.

• Jon’s AV career evolution from thermal fax machines to Emory Med
• The “giver” mindset and being proud of being the solid guy
• Why working in AV is fundamentally a service industry
• The Secret Service metaphor: take the bullet, get no credit
• Keeping the ducks and bunnies alive (you’ll just have to listen)
• On callings, middle school teachers, and the discomfort of real compassion
• Advice for newcomers: don’t panic — and know enough to call BS
• Why calm wins: from Kennedy to control rooms
• Subject matter expertise vs. impostor syndrome

Connect with Jon:
📧 [email protected]
🔗 Jon Hamilton on LinkedIn

Connect with Ryan:
https://twitter.com/Ryan_A_Gray
https://www.linkedin.com/in/ryanagray/
📧 [email protected]

Follow the Show:
🎧 http://higheredav.com/ryangray


Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts. Feedback is always welcome — and we look forward to hearing from you!

Chris Kelly returns for Part 2! Ryan and Chris pick up where they left off, diving into everything from AV tech spaces that feel like “home” to the personal and professional journeys that shape us. Chris shares insight into his transition from mental health counseling to IT, how he approaches major life decisions, and why taking a pay cut for the right opportunity can be life-changing.

The conversation also explores the realities of introversion in people-heavy fields, the art of self-care at conferences like InfoComm, and the often unseen resilience behind career pivots. Plus, Chris reveals his unique bucket list goal — summiting the highest natural point in every U.S. state — and the spreadsheet precision that fuels his adventures.

🔹 Career transitions, risk vs. safety nets
🔹 Mental health work vs. IT life
🔹 Managing energy as an introvert
🔹 Climbing high points across America
🔹 Myers-Briggs deep dive: INTJ confirmed!
🔹 Stay curious, not judgmental.

Stick around for another round of the “last three questions” and a mic-drop final sign-off.


Connect with Chris:
📧 [email protected]
📬 [email protected]
💬 Message Chris on the HETMA Community!

Connect with Ryan:
🐦 Twitter
🔗 LinkedIn
📧 [email protected]


Follow the Show:
🌐 HigherEdAV — Ryan Gray


Voiceovers by Chris Dechter:
🐦 Twitter
🔗 LinkedIn

⭐ Please rate and review the show wherever you get your podcasts — feedback is very welcome and we look forward to hearing from you!

We roll past 100 with momentum! Ryan Gray interviews Chris Kelly, a senior IT support specialist at Creighton University. Chris shares his unique journey from social work to the AV and IT field, emphasizing the importance of human interaction in technology. The discussion explores the intersection of psychology and technology, the value of advisory boards in the AV community, and how individuals can get involved in these initiatives. Chris's insights highlight the significance of continuous learning and the human element in technology support.

• Chris transitioned from social work to IT and AV due to burnout.
• He emphasizes the importance of human skills in technology roles.
• Continuous learning is crucial in the tech field.
• Advisory boards provide valuable feedback for manufacturers.
• Engagement in community initiatives can lead to personal growth.
• Technology should enhance human experiences, not exist for its own sake.
• Chris's background in psychology aids in managing stressful situations.
• Networking opportunities arise from participating in advisory groups.
• Everyone is welcome to join advisory meetings, regardless of expertise.
• Chris values clear communication and organization in his role.

Connect with Chris:
https://www.linkedin.com/in/chris-kelly-272155122/
[email protected]
[email protected]

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

In Part 2 of the AV/IT Amplifier’s 100th episode celebration, Ryan is joined by an expanding cast of brilliant and chaotic friends from higher ed and beyond—including Robyn Bryce, Jon Hamilton, Tom Aldridge, Lyle Waldron, and Britt Yenser.

What starts as a continuation of gratitude and reflection quickly evolves into a deeply honest conversation about amplifying unheard voices, leading through constant change, and finding resilience in uncertain times. Along the way, listeners are treated to improvised wisdom, pro-wrestling aspirations, and the occasional philosophical detour into the ethics of chicken-based fundraising.

Whether you’re navigating the rapids of higher ed or just looking for people who speak their truth with humor and heart, this episode delivers. Expect real talk, a few laughs, and plenty of reminders that sometimes the best leadership strategy is simply listening.

• 🔈 How do we amplify the right voices—especially the ones not heard enough?
• 🎤 Tips for helping reluctant speakers feel safe and confident on panels or podcasts
• 🧠 Lyle drops wisdom on chaos, change, and post-colonial election cycles—no big deal
• 🔄 Tom reflects on shifting from “my way” to “the agreed upon way” in team culture
• 🌊 Robyn and Ryan explore the “rapids, not lakes” metaphor for constant change in higher ed
• 🛶 Building resilient boats in a world with no more calm water
• 💬 Chaos isn’t the enemy—it’s the new default. So how do we lead within it?
• 🤼‍♀️ Britt Yanser arrives just in time for Lyle’s impromptu wrestling promo

• “Chaos is scarier than change.” – Lyle Waldron
• “I like breaking stuff. But not everybody wants to break stuff with you.” – Robyn Bryce
• “If you’re waiting for the lake, you’re in the wrong boat.” – Ryan Gray
• “Just come on and answer honestly.” – Jon Hamilton
• “It’s not my way, it’s not your way—it’s the agreed upon way.” – Tom Aldridge

Connect with the Guests:
Jon: https://www.linkedin.com/in/jon-hamilton-37056124/
Robyn: https://www.linkedin.com/in/robynbryce/
Tom: https://www.linkedin.com/in/tom-aldridge-ms-cts-b34663b/
Lisle: https://www.linkedin.com/in/lislew/
https://www.linkedin.com/in/britt-yenser/


Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

Welcome to a very special 100th episode of the AV/IT Amplifier!

What started as a casual invite to past guests turned into an unscripted, heartwarming, and hilariously chaotic reunion of AV/IT voices from across higher ed. Ryan is joined by Adrian Doughty, Robyn Bryce, Jon Hamilton, and Evan Gray in this first of a two-part celebration. From the origins of the show’s three-digit numbering scheme to deep dives into wisdom vs. knowledge, mentorship, and the challenges of modern leadership—this episode captures the soul of what the podcast has always been about: curiosity, connection, and some good-natured chaos.

• 🐔 Jon Hamilton introduces the legendary “Yapa Valley Bull****” nickname for the pod
• 🎧 Adrian reflects on truth-telling, podcast feedback, and the born-good debate
• 💬 Robyn praises Ryan’s listening skills and candidly discusses prioritization struggles
• 🎤 Jon shares hard-earned leadership wisdom from “getting run over by the cement truck”
• 👨‍👦 Evan jumps in with insights on keeping student success at the center—and accidentally inspires a porch podcast spinoff
• 🧠 Group musings on the difference between knowledge and wisdom
• 🐓 A deep dive into the ethics and logistics of chicken poop roulette
• 🏀 A shoutout to Houston basketball, small-town charm, and Southern roots
• 🎉 And, of course, the joy of just talking with good people for no particular reason

Quotables:

• “Wisdom is applied knowledge.”
• “You’re not the one who can hurt my feelings—and that’s a compliment.”
• “We don’t have the Merv Griffin set, but we do have StreamYard.”

Connect with the Guests:
Adrian: https://www.linkedin.com/in/adrian-doughty-53a4a56/
Jon: https://www.linkedin.com/in/jon-hamilton-37056124/
Robyn: https://www.linkedin.com/in/robynbryce/
Evan: https://www.linkedin.com/in/grayevan/

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

We're back with week 2! Ryan Gray and Patrick Angielczyk discuss the significance of trade shows in the AV industry, the importance of lifelong learning, and the value of mentorship. Patrick shares his experiences at ISE, his passion for music and lean manufacturing, and his pride in mentoring others in the AV field. They also explore networking opportunities and the role of the Rising Professionals Council in career development.

• Trade shows like ISE are crucial for networking and learning.
• Lifelong learning is essential in the AV industry.
• Mentorship can take many forms and doesn't have to be formal.
• The worst that can happen when trying something new is rejection.
• Teaching others helps reinforce your own knowledge.
• Networking can lead to unexpected opportunities.
• Being involved in professional councils can enhance career growth.
• Customer service is a key aspect of AV technology roles.
• Lean manufacturing principles can improve efficiency in AV work.
• Personal interests, like music, can complement professional skills.

Connect with Patrick:
https://www.linkedin.com/in/patangielczyk/
[email protected]

Learn about the AVIXA Rising Professionals Council
https://www.avixa.org/membership/committees-councils/rising-professionals-council

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

In this episode of the AV/IT Amplifier, Ryan Gray interviews Patrick Angielczyk, an AV Technologist at Mohawk College. They discuss the importance of roadshows in the AV community, the value of volunteering, and the opportunities for networking and learning at industry events. Patrick shares his journey into the AV field, the significance of certifications, and how to get involved with the Rising Professionals Council. The conversation emphasizes the sense of community within the AV industry and the continuous learning opportunities available.
Takeaways

• Roadshows are essential for networking and sharing knowledge in the AV community.
• Volunteering helps give back to the AV community and fosters connections.
• Attending events provides valuable learning opportunities and new contacts.
• The AV industry is constantly evolving, requiring professionals to stay updated.
• Certifications like CTS and ANP are important for professional development.
• Being part of a community enhances collaboration and information exchange.
• Patrick's journey into AV was accidental but fulfilling.
• Higher education institutions provide a unique environment for continuous learning.
• The Rising Professionals Council is a great way for newcomers to get involved.
• Networking is crucial for career growth in the AV industry.

Connect with Patrick:
https://www.linkedin.com/in/patangielczyk/
[email protected]

Learn about the AVIXA Rising Professionals Council
https://www.avixa.org/membership/committees-councils/rising-professionals-council

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

We're back for week 2 with Adrian Doughty.  He and Ryan discuss the importance of human connection in the tech industry. Adrian shares his approach to connecting with customers, emphasizing the need to talk with people rather than at them. They explore themes of introversion and extroversion, personal interests in cooking and travel, and philosophical views on humanity and aging. The conversation wraps up with Adrian's thoughts on positivity and his aspirations for the future.

• Talk with people, not to people, to build connections.
• Empathy is key in understanding customer needs.
• Human connection is essential in a crowded trade show environment.
• Introverts and extroverts can both thrive in social settings.
• Aging can be embraced with a positive outlook.
• Cooking can be therapeutic and a creative outlet.
• Traveling can provide new perspectives and experiences.
• Positivity can lead to positive outcomes in life.
• People generally have more in common than they realize.
• Finding joy in personal interests can enhance overall well-being.

Connect with Adrian:
https://www.linkedin.com/in/adrian-doughty-53a4a56/
[email protected]

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

This week Ryan Gray interviews Adrian Doughty, the Director of Sales at Nureva, who shares his unique journey into the AV industry, the evolution of audio technology, and the importance of flexibility in modern learning environments. Adrian discusses Nureva's innovative approach to audio solutions, particularly in higher education and corporate settings, and highlights the company's growth and future plans, including exciting new product developments. The discussion also touches on the integration of AI in education and the significance of user feedback in shaping technology solutions.

• Adrian Doughty has a diverse background in AV and IT.
• Nureva has been in the AV industry for nearly a decade.
• The blending of IT and AV has accelerated post-pandemic.
• Learning audio technology was a significant challenge for Adrian.
• Nureva's unique microphone technology allows for full room pickup.
• Higher education is a key market for Nureva's products.
• Flexibility in learning environments is crucial for modern education.
• AI has the potential to enhance educational experiences.
• User feedback is essential for product development at Nureva.
• Nureva is preparing to launch a new generation of products.

Connect with Adrian:
https://www.linkedin.com/in/adrian-doughty-53a4a56/
[email protected]

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!

The Gray Matter Moment is back!  Ryan discusses his experience with the Authentic Leadership Experience program, focusing on self-awareness, navigating a VUCA world, understanding biases, and the importance of clear communication. He shares insights from his leadership training and the creative presentations that emerged from it, emphasizing personal growth and the value of diverse expression in leadership.



The episode finishes with an absolute drop the mic video!

• The Authentic Leadership Experience involved diverse participants from various college departments.
• Self-awareness is often overestimated by individuals, highlighting the need for external feedback.
• VUCA stands for volatile, uncertain, complex, and ambiguous, describing the current world environment.
• Building psychological safety is crucial for open feedback and self-awareness development.
• Biases are often implicit and can affect our perceptions of ourselves and others.
• Clear communication is essential in leadership, even when it involves difficult conversations.
• Creative presentations can enhance personal expression and learning in leadership contexts.
• The use of humor and creativity can make presentations more engaging and memorable.
• Understanding one's Myers-Briggs type can aid in personal and professional development.
• Navigating change requires a strong foundation and a positive mindset.

Connect with Holly:
https://innovativeconnectionsinc.com/holly-lemaster/ 
https://www.linkedin.com/in/hollylemaster/

Connect with Zach:
https://www.linkedin.com/in/zachary-vannoy-a065572ab/

Connect with Ryan:
https://twitter.com/Ryan_A_Gray 
https://www.linkedin.com/in/ryanagray/
[email protected]

Follow the Show:
http://higheredav.com/ryangray

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!