What is a compliment sandwich? What is the best method for giving feedback and growing your team dynamics? Lex Peters, CX Design and Support Analyst at the University of Southern California and Creative Director of Higher Ed AV, joins the show to discuss and drops a solid hour of golden advice for every manager and team member. Lex also points out the difference between how women and men are given and receive feedback. Lex concludes with her vision for the future of Higher Ed AV... Oh, and plugs her side hustle.

Connect with Lex Peters on Twitter at @NiceOneLex and on LinkedIn. Check out her website at https://www.niceonelexcreatives.com and her NOL Creatives column at https://higheredav.com. Learn more about the University of Southern California at https://www.usc.edu.