If you're into final mile logistics, LTL freight, or operations management, listen to this episode with Andrew Rodriguez of Harvey to hear his practical insights and strategies!

Andrew highlights managing high-volume freight and maintaining top-tier customer service with a small team, his journey from freight brokerage into manufacturing operations, and Harvey’s structured approach to daily shipping cutoffs, rural delivery coordination, vendor management, and real-time metrics to monitor booking speed, damage rates, and customer satisfaction!

 

About Andrew Rodriguez

Andrew is the Operations Manager at Harvey Industries International, where he oversees key aspects of supply chain operations and organizational efficiency.

Before joining Harvey Industries, Andrew held a territory management role at a freight brokerage firm, where he supported clients with their freight and transportation operations. This position gave him hands-on exposure to the complexities of freight logistics, allowing him to work with a diverse range of clients and freight modes. His experience provided him with a broad understanding of how transportation integrates with various business functions, including IT, accounting, customer service, and sales.

Prior to his work in freight logistics, Andrew held several operations management positions across industries such as commercial property management, real estate development, marketing, sales, and startups. In these roles, he developed a strong passion for process improvement and operational efficiency, grounded in a customer-centric and results-driven mindset.

Andrew joined Harvey Industries with the goal of merging his background in operations management with his experience in freight and transportation, ultimately contributing to the broader scope of supply chain operations.

 

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