In this episode, I welcome Brandi Olson into the studio. We talk about experience, work, and her latest book Real Flow.

- How to work hard, with ease - the idea of flow

- How to do less, but with intention

- Well being and high performance are critical to success

It's time for the great service comeback!

Learn more about Brandi at: https://realworkdone.com/

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

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