AI in clinics is moving fast, and most owners are still trying to figure out what actually matters.

In the latest episode of Strata Stories, Paul sat down with Rafi Salazar to break down what they’re seeing in real time from both the practice owner and operator side.

Here’s where to focus if you want AI to actually improve your operations, not just check a box:

• Start with friction, not features—identify where your team is losing time daily and solve that first
• Treat AI scribes as a baseline, not your strategy—documentation alone won’t differentiate you
• Focus on front desk, intake, and billing workflows first—that’s where speed and revenue improve fastest
• Be cautious with unsupervised AI in high-risk areas like billing and compliance
• Only adopt tools that remove steps, not ones that add complexity

And here’s the shift most people aren’t talking about:

In a year, “AI” won’t be the differentiator.

How you apply it inside your operations will be.

If you'd like to learn more about how Strata’s Billing and EMR platform helps rehab clinics prevent denials and increase profitability, visit stratapt.com and book a demo with our team.

If you have any questions, send us a note [email protected].