The key to success in our new COVID and post-COVID landscape is knowing how to connect-to and relate-to all our campus stakeholders. Andy Vogel, Classroom Support Coordinator at The Ohio State University, joins the show to discuss how his journey helped position him well in his newest role. Also, we discuss how a student-led initiative helped ease the concerns over supporting across multiple campus departments by incorporating Microsoft Teams bots into the communication process. Oh, and of course we talk about the great local Columbus, Ohio, foods.