Airbus Knowledge Management located in HR & Learning Departement / Beginnings of KM in Engineering / KM located in France, Germany, UK and Spain / KM departement established 2004 (today: 10 people) / 1st KM Study Tour (2009) / ExTra Expertise Transfer for Expert Debriefing available as facilitated process and self-service guide / 300-400 cases per year / KMOD (no longer existing) / Knowledge Diagnosis available as service and self-service guide (criteria: criticality and maturity) / Yellow Pages not very successful in the beginning / Internal social media profile more successful (LinkedIn-Profile-Download possible) / Intranet portal “HUB” (s.a. Aerospace knowledge management toolkit p. 76, Screenshot 1, Screenshot 2) with people’s profiles, corporate news and collaboration / Communities of practice (formal and informal) can be started by everybody / Community health level is checked yearly / Innovation mangement as part of knowledge management/ Workshop format and formal training on innovation available / Lessons Learned with RISE method since 2001 / KCP for knowledge documentation / Enterprise search / Knowledge transfer with rich media (Video) / Self-learning organization as vision for the future