Brad and Scully discuss the 2018 Social Media Benchmark Report from RivalIQ. In addition, they examine the future of artificial intelligence; and the elements consumers value in services. Brad and Scully interview Kristian Lawrence, imageseven Account Manager – the final part in the WordPress interview trilogy. This week's school marketing example: a simple but engaging 360-degree virtual tour from Glenunga International High School. The rants and raves segment looks at creating opportunity by consistently building trust.