School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by Dr Adrian Camm, Principal of Westbourne Grammar School in Victoria, to explore the school’s innovation in not only the classroom, but also how they communicate with prospective parents. Adrian shares Westbourne’s three-year digital strategy, from AI-driven data analysis to multilingual ‘knowledge concierge’ avatars that respond 24/7 and provide personalised enrolment touchpoints to enhance the connection with families. Ultimately, they unpack how using technology to handle transactional and administrative tasks leaves staff free to handle the relational.

Episode Links:

• Westbourne Grammar School - Homepage

Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In part two of their conversation on consistency and creativity, Brad and Scully explain why campaigns alone can't build brand trust. They unpack the critical differences between brand and campaign thinking, highlighting the risks that short-term tactics, like fee discounts, pose to a school’s image and current parent relationships. Emphasising the importance of consistency between promotional peaks, they explore how Heads can adopt a brand first mindset and ensure every campaign reinforces long-term messaging and strengthens the school’s reputation.

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this interview episode, Brad is joined by Phillip Heath, Head of Barker College, to discuss the potential risks of parent WhatsApp groups. Phillip explains why trust and culture must be the centrepiece, why schools should monitor group chats and avoid “swinging at every pitch”. Phillip outlines a 3R test (Repeated, Reasoned, Relevant) to help Heads decide when intervention is the best course of action and explain how clear boundaries protect staff while allowing for constructive responses that don’t add fuel.

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe Brad and Scully explore how Heads can hold creativity and consistency in productive tension. From staffroom culture to prospectuses, they unpack why brand consistency isn’t about sameness but brand alignment. The duo explore how inconsistency can quietly erode trust, how internal alignment reinforces external perception, and why brand governance is essential for enabling creativity. Learn the importance of brand guidelines to improve process and message consistency and that true brand strength comes from internal alignment. Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this special interview episode, Brad is joined by Nick Jensen from ACTS Education to explore an innovation in school marketing – AI avatar simulations. These simulations offer school staff a space to practice and develop skills whilst simulating difficult scenarios. AI avatars can be used as virtual registrars for enrolment interactions to help prospective parents find information about your school. Nick also shares early demos that simulate a prospective parent’s enrolment interaction and discusses how Heads can shape this innovative technology to reduce workload and improve efficiency.

Episode Links:

• ACTS Education
• ACTS Education YouTube Channel
• Sample of avatar conversational training for teacher-parent interviews - LinkedIn

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this episode, Brad and Scully are joined by Pauline Shuttleworth, imageseven Advancement Specialist, to ask whether the traditional enrolment funnel has reached its expiry date. Together, they explore how parent behaviour has changed with stealth applicants and silent dropouts. The trio introduce the ideas of ‘evaporation’ and the ‘dark funnel’ and share a seven-step plan to help school Heads shift from a linear enrolment model to one that reflects today’s complex parent journey.

Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this practical follow-up to episode 213, Brad and Scully take Heads from mindset to action as they reveal how to build a true ‘lighthouse’ strategy for your school. They dismantle common strategic myths, discuss how to uncover the unique value your school delivers and introduce a three-layer strategic hierarchy. Then, they share five daily habits all designed to help your school shine consistently.

Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe In this special interview episode, Brad sits down with Dr Brian Harris, veteran Christian educator and former Principal of Vose Seminary, now leading the Avenir Leadership Institute. They discuss the unique tension Christian schools face between upholding their faith-based mission and meeting enrolment goals. Dr Harris explores why many families choose religious schools for non-faith reasons, the risks of misaligned expectations and introduces the concept of theological architecture. Learn strategies for transparent governance and clear messaging that honour both mission and market reality.

Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

In this episode, Brad and Scully introduce a metaphor that challenges the way school leaders approach problems. Many Heads of school rely on ‘lifeboat thinking’, a reactive, short-term approach focused on immediate fixes. While this approach may feel effective, it often leads to misalignment in message internally and amongst parents. Instead, the duo discuss how Heads can become lighthouses by guiding their marketing and communications team through clarity, consistency and strategic messaging. They explore the consequences of reactive leadership and offer five questions to help shift from a rescue to a strategic mindset. 

Get in touch at [email protected]

School Marketing Journal with Brad Entwistle and Andrew Sculthorpe

Brad is joined by John Black, Founder and Executive Chairman of Education Geographics, to discuss the evolving enrolment demographic of Australia and how schools can proactively respond. John outlines the critical trend changes impacting enrolments, including slowing population growth, evolving migration patterns and family dynamics. Together, they explore how schools can use data to align their messaging, values and strategy with Australia’s changing population.

Get in touch at [email protected]