In this episode, Jon Slowe is joined by Tom Bean from Irish utility ESB, where he leads innovation and new product development for customer-facing businesses. They discuss the challenges utilities and energy retailers face in becoming more customer-led and creating compelling products and services in the context of the energy transition.

You can listen to our podcasts online via the player or search for 'Talking New Energy' and review, rate and subscribe on Podbean, Spotify or Apple Podcasts.