If the pandemic taught us anything, it is that relationships matter. Bill O'Donnell, AV Network Design Engineer at William Paterson University and Host of the EdTech Podcast, joins the show to discuss how we can leverage and build relationships at our institutions and throughout the AV industry. We also discuss the hot topic... "Is AV mission critical?"

Connect with Bill O'Donnell on Twitter at @theoriginalod and on LinkedIn at https://www.linkedin.com/in/bill-o-donnell-cts-kcd-9117a417.