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Justin and Jem discuss the challenges of running small manufacturing businesses - from unexpected CNC E-stops to the stress of public holidays when you're behind on cash flow. They share their experiences with production documentation, hiring/firing employees, and the constant iteration of products and processes. The conversation covers new materials for Like Butter's Kitta Parts, shipping station improvements, and the potential (and limitations) of 3D scanning for custom work.
Watch on Youtube
DISCUSSED:
✍️ Comment or Suggest a Topic - New voice message option
Whoops - Justin published day early on accident
00:00 Slow motion truck crash
01:46 Production Process and Material Changes
04:17 Jem's New Stick
06:58 Hiring and Employee Management
09:46 Documentation and Process Standardization
14:40 Fire as well as you hire
17:53 Public Holidays and Work-Life Balance
27:05 Navigating Business Pressures and Personal Well-being
29:11 Unexpected Sales and Client Relationships
31:51 The Challenges of Product Sales vs. Custom Work
34:24 Exploring AI and Automation in Business
36:13 Software Tools for Cabinet Making
38:43 Improving Shipping and Dispatch Processes
50:44 Enhancing Customer Experience and Feedback
54:15 The Future of 3D Scanning and Its Applications
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Profit First Playlist
Classic Episodes Playlist
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Show Info
Please note: Show notes contains affiliate links.
HOSTS
Jem Freeman
Castlemaine, Victoria, Australia
Like Butter | Instagram | More Links
Justin Brouillette
Portland, Oregon, USA
PDX CNC | Instagram | More Links
By Justin Brouillette & Jem Freeman4.4
99 ratings
Justin and Jem discuss the challenges of running small manufacturing businesses - from unexpected CNC E-stops to the stress of public holidays when you're behind on cash flow. They share their experiences with production documentation, hiring/firing employees, and the constant iteration of products and processes. The conversation covers new materials for Like Butter's Kitta Parts, shipping station improvements, and the potential (and limitations) of 3D scanning for custom work.
Watch on Youtube
DISCUSSED:
✍️ Comment or Suggest a Topic - New voice message option
Whoops - Justin published day early on accident
00:00 Slow motion truck crash
01:46 Production Process and Material Changes
04:17 Jem's New Stick
06:58 Hiring and Employee Management
09:46 Documentation and Process Standardization
14:40 Fire as well as you hire
17:53 Public Holidays and Work-Life Balance
27:05 Navigating Business Pressures and Personal Well-being
29:11 Unexpected Sales and Client Relationships
31:51 The Challenges of Product Sales vs. Custom Work
34:24 Exploring AI and Automation in Business
36:13 Software Tools for Cabinet Making
38:43 Improving Shipping and Dispatch Processes
50:44 Enhancing Customer Experience and Feedback
54:15 The Future of 3D Scanning and Its Applications
---
Profit First Playlist
Classic Episodes Playlist
---
SUPPORT THE SHOW
Discuss on Show Subreddit
Show Info
Please note: Show notes contains affiliate links.
HOSTS
Jem Freeman
Castlemaine, Victoria, Australia
Like Butter | Instagram | More Links
Justin Brouillette
Portland, Oregon, USA
PDX CNC | Instagram | More Links

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