What do you do when the same negative behavior keeps showing up from an employee? This episode explores the concept of progressive conversations, a respectful, relational approach to coaching that builds accountability without breaking trust. Instead of repeating yourself or jumping straight to discipline, you gradually increase the intensity of each conversation, from a casual "by the way" chat to more structured steps when needed. It's a framework that helps leaders stay fair, consistent, and human while guiding performance change.

Here are two previous episodes on how to give feedback.

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