In this episode of the Managing with Mind and Heart podcast, Nash Consulting’s Anna Gibson rejoins Ethan Nash in a follow-up to our September discussion on Team Effectiveness.

Drawing from the research-backed framework from Teams That Work by Eduardo Salas and Scott Tannenbaum, which explores the "Seven Cs" that drive team success (Capability, Coordination, Cooperation, Communication, Cognition, Conditions, and Coaching), they explore how to assess whether your team is truly hitting the mark. 

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

In this episode of the Managing with Mind and Heart Podcast, host Ethan Nash breaks down the beginning of the book, The Culture Code, where author Daniel Coyle explores why psychological safety, rather than talent, is the foundation of great teams. By diving into some of Nash Consulting’s favorite excerpts, we unpack the signals that say “you belong here” and explore best practices for leaders. 

In this episode we mentioned the following episodes: 

• Awareness of and Moderating your Power Differential
• Healthy Conflict, parts one, two, three, and four 
• Creating Psychological Safety
• Best practice listening skills (episode 53 and episode 71)
• Mindsets for Receiving Feedback
• Tell Your Employees You Appreciate Them (Categories & Strategies Of Recognition)

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

What do you do when the same negative behavior keeps showing up from an employee? This episode explores the concept of progressive conversations, a respectful, relational approach to coaching that builds accountability without breaking trust. Instead of repeating yourself or jumping straight to discipline, you gradually increase the intensity of each conversation, from a casual “by the way” chat to more structured steps when needed. It’s a framework that helps leaders stay fair, consistent, and human while guiding performance change.

Here are two previous episodes on how to give feedback. 

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

What’s the most important skill a manager can have? Showing your team that you genuinely care about them. In this episode, we explore why care and respect aren’t just “nice to have,” they are the foundation of psychological safety, trust, and high morale. With research-backed insights and practical tips, we show how people-leaders can start building stronger, more human-centered teams.

Other episodes we mentioned: 

• Top 15 Management Skills Part One and Two (2019)
• An exerpt from one of our live workshops on showing care and respect
• Two episodes on psychological safety
• An episode on becoming aware of your power differential as a manager

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

What makes a team truly effective? In this episode, we dive into the research-backed model from Teams That Work by Eduardo Salas and Scott Tannenbaum, which explores the "Seven Cs" that drive team success: Capability, Coordination, Cooperation, Communication, Cognition, Conditions, and Coaching. Together with Anna Gibson, we break down what each of these elements means in practice and how they come together to fuel high-performing teams. Whether you're leading a team or working within one, this conversation offers practical insights you can apply today.

Here's a link to our recent episode on Single Point Accountability, mentioned in this episode. 

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

“The deepest principle in human nature is the craving to be appreciated." –William James

Can you remember a time when a manager made you feel genuinely seen and appreciated? In this episode, we explore why recognition matters, not just for motivation and morale, but for building trust and stronger relationships at work and beyond. We’ll break down the skill of giving meaningful appreciation, and why it’s essential for managers who want to lead with emotional intelligence. While we focus on people leadership, these insights apply to anyone who wants to connect more effectively with the people around them.

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Micromanaging burns people out, but being too hands-off leaves them confused. In this episode we talk about how to find the sweet spot by creating Individual Success Plans (ISPs) with your team. We'll walk through the steps for setting clear goals, defining success, and making sure managers and employees know how to support one another. The result? More ownership, more accountability, and better results for everyone. 

Here's that Individual Success Plan visual we mentioned in the episode. 

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

We previously released this episode on December 18, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon.

In this episode, Ethan Nash introduces the Challenge-Competency Continuum, a framework for understanding how stress impacts employee productivity. Picture an upside-down “U” with productivity on the y-axis and stress on the x-axis. Too little stress leaves employees unmotivated; too much stress overwhelms them. Peak productivity? It’s right in the middle.

The key to finding that balance, Nash says, ask your employees. Ethan dives into how understanding where someone lands on the continuum—how “challenged” and “competent” they feel—can help managers make smarter decisions. With the right insights, leaders can fine-tune workloads, reduce unnecessary stress, and unlock their team’s full potential.

To get our Effective and Enjoyable Meetings Guidebook, send a note to [email protected].

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

We previously released this episode on September 5, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon.

"Mindsets really, really matter because they set us up for learning. I don't know any leader or organization that doesn't want their employees to be engaged, to have high morale, to be learning and innovating."

In this episode of The Managing With Mind and Heart, Nash Consulting's own Hana Butler joins host Ethan Nash to explore the transformative power of a growth mindset. Coined by Carol Dweck in the 1980s, the term "growth mindset" highlights how our beliefs about learning and failure shape our personal and professional lives. Hana breaks down the difference between a growth mindset and a fixed mindset, showing how each influences our ability to innovate and grow at work. She explains that in a fixed mindset, mistakes are seen as a reflection of who we are, while in a growth mindset, they’re opportunities for improvement.

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

We previously released this episode on August 15, 2024. We're excited to revisit some key ideas before we dive into fresh, exciting topics soon.

“In so many ways, we can’t be more of one thing without being less of another. The ability to recognize that I can't be everything -- and that there are tradeoffs for the best things that I bring to the table -- is really what the strengths based perspective is all about.” 

In this episode, Ethan sits down with leadership coach, consultant, and all-around cool dude Andy Thompson. Andy provides insights on identifying and leveraging strengths, and starts by explaining what a strength really is: a combination of talent, skills, and knowledge, which all exist in unison within a certain context. The duo discusses the importance and how-tos of helping teams discover and harness their strengths collectively. Individual "weaknesses" are inevitable, and the strongest teams tap into one another’s complementary strengths. 

Tune in to learn how to realistically balance strengths and weaknesses for personal and team growth.

Links and notes:

• Andy's podcast episode on strengths
• Clifton Strengths Finder

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.