As a manager, you don't act from the knowledge you have, you act from the state you're in. This week, host and Nash Consulting's CEO Ethan Nash sits down with Jinesha Jain, a TedX speaker and businessperson who helps high performers break free from mental overdrive and lead with more intention and compassion. Tune in for practical tools to get more centered in the moment, so your best leadership can actually show up when it matters most.

Watch Jinesha Jain's TedX talk here. Connect with her on LinkedIn, or follow her on Instagram.

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

At the next stop of Ethan's and Mike's journey to explore the driving forces behind workplace morale, they dig into what actually makes someone an effective manager. First, they examine why money rarely sustains morale and how the Peter Principle lands skilled individual contributors in leadership roles they were never trained for. Then they discuss the day-to-day behaviors (regular check-ins, honest conversations, real investment in people's growth) that build the trust and engagement every team needs to thrive.

This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app, our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format.

Interested in getting the app when it drops? Sign up for our mailing list by texting the word "LEADING" to 66866.

This week, we're giving you an exclusive preview of something we've been building for years: the Mind and Heart University app, our leadership development course coming soon to your pocket. What you're about to hear is the audio from the course videos themselves, and we think you'll get a lot out of it even in this format.

In this episode, hosts Ethan and Mike Nash unpack why a growth mindset is non-negotiable for effective leadership, then go deep on morale: what low morale really costs an organization, what high morale makes possible, and the four research-backed drivers that matter most. Packed with workshop insights, real-world stories, and a Stephen Covey quote worth memorizing ("You can pay people for their back, you can pay people for their hands, but they volunteer their hearts and they volunteer their brains.").

Interested in getting the app when it drops? Sign up for our mailing list by texting the word "LEADING" to 66866.

Saying "thank you" is easy, but making it mean something takes intention.

In this episode of Managing with Mind and Heart, host Ethan Nash breaks down a simple three-part framework for giving recognition that actually lands: naming the specific behavior, articulating the real impact it had, and reflecting back the character trait it reveals. Put it into practice, and you'll create an environment built on trust and respect.

See also: #132 – Tell Your Employees You Appreciate Them

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

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Every employee is quietly asking five questions: Do I matter? Do I belong? Am I being treated fairly? Can I predict what's going to happen? Do I have enough control?

In this episode of Managing with Mind and Heart, we explore how these questions shape how people show up and speak at work. Tune in to learn how a little neuroscience can make you a more instinctive, human manager.

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Empathy is a leadership superpower, but only when it is balanced with rational decision-making. In this episode of the Managing with Mind and Heart, Nash Consulting's own Hana Butler breaks down the different types of empathy, and explains how too much emotional absorption can cloud decision-making or lead to codependency. In her conversation with host Ethan Nash, Hana explains how the goal isn't to turn empathy down, but to build self-awareness and mindfulness to adjust empathy with intention.

Links:

• #147 - Keep Growing, With Hana Butler
• #83 – A Conversation with Hana Butler: The Importance of Self-Compassion at Work
• #97 – Growth vs. Fixed Mindsets at Work with Hana Butler

On this episode of Managing with Mind and Heart, Ethan Nash explores the idea of the psychological contract. When leaders show genuine care and respect, employees respond with deeper commitment to the role and the team. After all, you can pay someone to show up to work each day, but they volunteer their hearts and minds.

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

On this episode of the Managing with Mind and Heart podcast, host Ethan Nash is joined once again by Nash Consulting's own Hana Butler to explore the power of the growth mindset.

By sharing the key habits practiced by people who embrace a growth mindset, Hana reminds listeners that it isn't a fixed trait — it's a skill that can be developed and strengthened over time.

Other conversations with Hana Butler:

• #83 – A Conversation with Hana Butler: The Importance of Self-Compassion at Work
• #97 – Growth vs. Fixed Mindsets at Work with Hana Butler

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

On this episode of Managing with Mind and Heart, Ethan Nash sits down with leadership expert, author, and podcaster Mark C. Crowley to discuss his recent book The Power of Employee Well-Being: Move Beyond Engagement to Build Flourishing Teams.

Together, they explore the book's central idea: when employees feel cared for and respected at work, they're far more likely to respond with the same care and respect for their organization and teammates.

Tune in to hear their conversation on what heart-centered leadership looks like, and how it can transform workplace culture and performance.

Check out Mark's podcast, Lead From The Heart, here.

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

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Strong psychological safety means employees can take risks and make mistakes without fear of punishment, but not all mistakes should be treated the same. In this episode, Ethan Nash breaks down the difference between "field errors" (mistakes made while taking initiative) and "operational errors" (preventable process breakdowns), and explains how confusing the two can quietly erode either accountability or innovation. Learn how to build a culture that supports smart risk-taking while maintaining high standards.

Text the word "LEADING" to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.