How do you view complex changes – as one-offs, or as a constant to support getting desired results? In this episode, which is Part 1 of a two-part series, we'll start to explore the idea of building a culture of change, or as we prefer to call it, a culture of continuous learning and improvement. We'll be joined mid-way through the episode by Edtech innovator, Claire Hollenbeck. Claire will draw on her extensive experience to share what happens in an organization that encourages a culture of learning.