The Managing with Mind and Heart Podcast

#141 – Fix the System, Not the Person


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In this episode of Managing with Mind and Heart, Nash Consulting CEO Ethan Nash explores the Systems Thinking model, which emphasizes that improving structures and processes is often more effective—and more sustainable—than trying to fix people. While some challenges may still require personal intervention from managers, tools like the "Five Why" technique show how a Systems Thinking approach helps leaders address conflict with clarity and purpose.

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The Managing with Mind and Heart PodcastBy Nash Consulting

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