Download the new CPR Ci and Quality Thinking resource here.https://www.enterpriseexcellenceacademy.com/downloads.

Summary Keywords

people, quality, organisation, improve,  customer, lead, standards, outcome, understanding, role, signet, process, important, journey, understand, product, excellence, learning, delivering.

Introduction

Hi all, today I have on the show with us someone I have known for a long time, first working together as Signet at the start of their Excellence Journey focus on quality. Matt Landers is now an Integrated Quality and Continuous Improvement Manager at Boeing. Today we discuss the importance of quality in an Excellence journey. We also discuss how culture changes towards quality can be done well. To help with this, we have loaded up the Enterprise Excellence Podcast website under resources on the CPR Quality and CI thinking process that can help improve quality in a team or organisation. 

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

Free Download

We have loaded the CPR Ci and Quality Thinking resource to the Enterprise Excellence Podcast website under resources. This process is brilliant in empowering teams and improving quality culture. 

Episode Links:

Youtube

Full episode: https://youtu.be/0LvKOWuDDmw

Two-Minute Tip:

Enterprise Excellence Academy

web:

 

Conclusion/Key Takeaways

 

There were two key takeaways for me from this episode. 

1.     Involve people in a quality journey. 

2.     Lead quality from the top. 

 Contacts

 

Brad: connect via LinkedIn or call him on 0402 448 445 or email [email protected].

Matthew Landers is contactable on LinkedIn. 

What's next?

Download the new resource: https://www.enterpriseexcellenceacademy.com/downloads

1.     Join our next community meeting.  https://www.enterpriseexcellenceacademy.com/community.

2.     Listen to another podcast episode on engaging the frontline with continuous improvement with Jim Glover.

a)     Listen on our website - https://www.enterpriseexcellenceacademy.com/podcast/episode/4c1a52f8/39-how-to-engage-and-support-the-front-line-in-continuous-improvement-with-jim-glover.

b)     Watch on Youtube - https://youtu.be/9Gzg_6ujfFE

To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/
Thanks for your time, and thanks for helping to create a better future.