One of the biggest myths in leadership is that once you get the title, people will automatically listen. They won’t, and it’s not because they’re difficult or disengaged but rather, because communication doesn’t work that way.

In the first episode of our brand new five-part series, we’re joined by leadership coach, author and podcast host Prina Shah to unpack one of the most overlooked leadership skills: adapting your communication style for your team.

Together, we explore why there is no such thing as a one-size-fits-all approach to communication, especially when you’re leading humans, not robots. We start with real-world examples from leadership journeys, including the challenges of new leaders, peer-to-leader transitions, managing people older than you, and why “that’s just how I communicate” is never a valid excuse.

You’ll hear practical strategies for understanding different communication preferences, using tools as guides (not labels), building trust through listening, and creating a shared “user manual” that helps teams work better together. The conversation also dives into context and why it’s critical for leaders to think of things like timing, environment and emotional load and why they matter just as much as the message itself.

So, get listening! 

Links mentioned in this episode:

• Prina’s website
• Prina’s LinkedIn
• 90 minute Strategy Power Session
• Public workshops and training
• Less Chatter, More Matter - Mel’s book
• Template packs
• Change Isn't Hard! - Mel's book
• Sign up here to the fortnightly mail out of free resources!

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