As librarians, we are always asking ourselves, “What does our community need? How can we make a difference in the lives of individuals and the community as a whole?” On this episode of Library Leadership Podcast, we talk with Kendra Trachta, Deputy Director of Sno-Isle Libraries, a two-county system in northwest Washington. She helps us answer these questions by guiding us to become data-driven libraries and shares that this is not really about numbers; it’s about  using numbers to understand people and purpose. She takes us from passive to active means for making informed decisions. Her favorite question is “Why?” Yours will be, too, after listening to this show.