EdUp PCO

16. Rich Novak (Rutgers): How a People-First Culture Drives PCO Growth

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It’s YOUR time to #EdUpPCO

 

In this episode,

 

YOUR guest is Rich Novak, Vice President for Continuing Studies and Distance Education at Rutgers University.

 

YOUR host is Amrit Ahluwalia⁠⁠, Executive Director of Continuing Studies at Western University in London, Ontario, Canada

Some key questions we tackle:

  • What key characteristics unite all PCO units
  • How PCO leaders build a culture of agility and innovation in an often change-averse environment
  • What it takes to ensure teams are empowered to be truly customer-centric


    • Listen in to #EdUp!

     

    Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!


    Connect with YOUR EdUp Team - ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠ & ⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠


    Join YOUR EdUp community at ⁠⁠⁠⁠The EdUp Experience⁠⁠⁠⁠!


    We make education YOUR business!

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