As AI continues to reshape the communication landscape, one thing remains unchanged: the need to put humans at the centre of how we communicate.

In this episode of Less Chatter, More Matter, we welcome back Lisa Partridge, learning designer, facilitator and founder of Six Comms, to explore what truly makes communication effective in today’s workplace.

On this episode, we unpack Lisa’s Six Cs framework: Connection, Curiosity, Compassion, Clarity, Customisation and Consistency. This practical model offers a powerful way to move beyond common communication myths, like assuming that sending a message equals understanding, or that more communication is always better.

Lisa shares how communicators and leaders can build trust, create meaningful connections, and tailor their approach to cut through the noise of modern work environments that compete with AI, too. This conversation will give you the tools to communicate with greater impact, and stay effective in a world driven now by AI. 

Links mentioned in this episode:

• Lisa’s LinkedIn
• Six Comms website
• 90 minute Strategy Power Session
• Public workshops and training
• Less Chatter, More Matter - Mel’s book
• Template packs
• Change Isn't Hard! - Mel's book
• Sign up here to the fortnightly mail out of free resources!

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