Less Chatter, More Matter: The Communications Podcast

#168 Communicating in uncertainty


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"Oh, when things settle down" - this is an almost direct quote from every business, ever. 

However, do things actually ever settle down anymore? We went from COVID to mass shutdowns, fuel crises to wars... we can pretty well assume that we’re living in a time of constant disruption. Not to mention the workplace shenanigans with AI.

So yes, organisations might continue to adapt, but the workplace is not a bubble. What’s happening in the world is showing up in how people think, feel, and perform at work.

In this episode of the Less Chatter, More Matter podcast, we're looking into all the ways uncertainty affects the human brain... plus why it often leads to stress, fatigue, and decision paralysis. More importantly, we then share five practical strategies to help communicators and leaders provide clarity, reduce friction, and support their people through ongoing change.

From acknowledging uncertainty (rather than avoiding it), to creating low-friction environments, reinforcing what’s stable, shifting mindsets toward adaptability, and amplifying the role of leaders.

If you’re a communicator, leader, or change professional, this episode will help you rethink how you show up, and how you support others, when certainty is in short supply.

Links mentioned in this episode:

  • 90 minute Strategy Power Session
  • Public workshops and training
  • Less Chatter, More Matter - Mel’s book
  • Template packs
  • Change Isn't Hard! - Mel's book
  • Sign up here to the fortnightly mail out of free resources!

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Less Chatter, More Matter: The Communications PodcastBy Mel Loy


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